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What is PTC iWarranty?

Enhance your comprehension of product and service offerings with exceptional Warranty Management Software. Uncover strategies to mitigate risks, expedite value realization, and optimize investment returns efficiently. In the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2019-2020 Vendor Assessment, PTC earned recognition as a leader due to its all-encompassing end-to-end solutions. Utilizing PTC's Warranty and Contract Management enables you to refine warranty processes, resulting in increased product and warranty effectiveness. This is achieved through the implementation of standardized warranty policies and procedures while managing claims, returns, and supplier recovery efforts from a centralized location. Furthermore, the integrated feedback loop empowers manufacturers to obtain real-time insights from users in the field, promoting timely and continuous product improvements, which can ultimately lead to decreased warranty costs in the long run. By embracing this organized methodology, companies can enhance their warranty operations and simultaneously cultivate more robust relationships with their clientele, paving the way for future growth and customer loyalty.

What is Infor CloudSuite Distribution?

Infor CloudSuite Distribution features an extensive suite of integrated tools aimed at boosting organizational efficiency. The platform is designed to evolve continuously, with new enhancements introduced every month, enabling users to benefit from the latest features as they become available. A convenient demand dashboard presents essential metrics while utilizing color-coded alerts to swiftly flag any issues or exceptions that arise. Furthermore, the Infor Implementation Accelerator leverages proven best practices to facilitate a smoother onboarding experience for new users. A rich repository of training materials is available, focusing on the essential functions within CloudSuite Distribution. This robust platform also encompasses a wide range of services, including kitting, light manufacturing, assembly, private labeling, warranty tracking, field service, and storeroom management, providing comprehensive support for various business needs. In addition, it allows organizations to tailor the solution to meet specific requirements without modifying the fundamental system, offering numerous options for customization and configuration to cater to different demands. Such flexibility is vital for companies striving to remain agile and competitive in a rapidly changing market landscape. Ultimately, this adaptability not only enhances operational effectiveness but also positions businesses to respond proactively to evolving industry trends.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
CSX eCommerce
CirrusPrint
Clarium Astra OS
Phocas Software
SupplyMover
TDF CRM
UnForm

Integrations Supported

Amazon Web Services (AWS)
CSX eCommerce
CirrusPrint
Clarium Astra OS
Phocas Software
SupplyMover
TDF CRM
UnForm

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/ptc-warranty

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/cloudsuite-distribution

Categories and Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Categories and Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

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