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What is PTC iWarranty?

Enhance your comprehension of product and service offerings with exceptional Warranty Management Software. Uncover strategies to mitigate risks, expedite value realization, and optimize investment returns efficiently. In the IDC MarketScape: Worldwide Manufacturing Warranty and Service Contract Management Applications 2019-2020 Vendor Assessment, PTC earned recognition as a leader due to its all-encompassing end-to-end solutions. Utilizing PTC's Warranty and Contract Management enables you to refine warranty processes, resulting in increased product and warranty effectiveness. This is achieved through the implementation of standardized warranty policies and procedures while managing claims, returns, and supplier recovery efforts from a centralized location. Furthermore, the integrated feedback loop empowers manufacturers to obtain real-time insights from users in the field, promoting timely and continuous product improvements, which can ultimately lead to decreased warranty costs in the long run. By embracing this organized methodology, companies can enhance their warranty operations and simultaneously cultivate more robust relationships with their clientele, paving the way for future growth and customer loyalty.

What is Mize Field Service Management?

Mize Field Service Management software empowers manufacturers and their service partners to enhance service efficiency, boost technician productivity, and drive profitability in their service operations. By ensuring that technicians possess the necessary expertise and parts at the time of service, Mize FSM significantly improves product uptime. Additionally, it enables companies to capitalize on revenue opportunities through service contracts, maintenance agreements, and the sale of parts and accessories. This comprehensive Field Service Management solution uniquely connects with customers while streamlining the mobilization of service technicians and overseeing all service-related processes. Furthermore, Mize FSM enhances the management of inspections, warranties, service contracts, and parts, ultimately leading to a more cohesive service strategy.

Media

Media

Integrations Supported

Microsoft Excel
PayPal
Salesforce

Integrations Supported

Microsoft Excel
PayPal
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/ptc-warranty

Company Facts

Organization Name

Syncron

Date Founded

1990

Company Location

Sweden

Company Website

www.m-ize.com

Categories and Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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