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What is PTS Solutions?

PTS Platinum Plus products are crafted to be intuitive, ensuring that even first-time users can navigate them with ease. Each stage of usage is accompanied by detailed help features, enhancing user experience. While PTS mainly targets small to mid-sized agencies, its powerful functionalities are equally effective for larger organizations in the sector. The platform supports multiple deployment methods, such as SaaS cloud solutions, on-premise installations, or systems managed by agencies, accommodating the unique needs of every agency. Moreover, it streamlines incident reporting for law enforcement, covering aspects like arrests, citations, evidence management, and compliance with NIBRS standards. Additionally, PTS offers specialized dispatch and event management tools tailored for 911 call centers, law enforcement, and emergency responders. Its capabilities span from fundamental booking and release functions to advanced jail and offender management, including the handling of mugshots and warrants. Users are empowered to conduct NCIC queries for criminal warrants, stolen items, and missing individuals from various devices like smartphones, tablets, or laptops, which ensures adaptability and efficiency across different operational scenarios. This adaptability ultimately positions PTS as an invaluable resource for agencies aiming to bolster their law enforcement and management functions, making it a top choice in the industry.

What is Citizen RIMS?

In contemporary society, there is a growing demand for communities to obtain law enforcement information and public records. Achieving transparency within these agencies is crucial for fostering robust relationships with community members. Different from traditional “crime mapping” tools, Citizen RIMS stands out as a unique solution that is closely aligned with other products from Sun Ridge Systems. Essentially, Citizen RIMS is meticulously crafted to seamlessly integrate with RIMS, which results in several significant advantages, including accurate data assurance, adherence to departmental security measures, a broader array of features, and the provision of more comprehensive information regarding all operational aspects. Upon visiting this platform, users will encounter a customizable disclaimer tailored to their needs. Moreover, the system provides access to both real-time and historical incident mapping, allowing users to visualize ongoing and past events while also analyzing crime trends through interactive maps. This intuitive design not only boosts community awareness but also encourages active participation with local law enforcement, thus fostering a collaborative environment for safety and security. As communities become more engaged, the potential for enhanced trust and communication between citizens and law enforcement agencies increases significantly.

Media

Media

Integrations Supported

Accurint Crime Analysis
ArcGIS
Axon
COI Tracker
DataWorks
ESO EHR
HID SAFE
HealthEMS
HxGN EAM
Laserfiche
LexisNexis Coplogic
NicheRMS365
OpenGov
PulsePoint
RapidSOS
Tablet Command
The Portal Connector
WatchGuard Application Control
Zebra MotionWorks Asset

Integrations Supported

Accurint Crime Analysis
ArcGIS
Axon
COI Tracker
DataWorks
ESO EHR
HID SAFE
HealthEMS
HxGN EAM
Laserfiche
LexisNexis Coplogic
NicheRMS365
OpenGov
PulsePoint
RapidSOS
Tablet Command
The Portal Connector
WatchGuard Application Control
Zebra MotionWorks Asset

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PTS Solutions

Date Founded

1988

Company Location

United States

Company Website

ptssolutions.com

Company Facts

Organization Name

Sun Ridge Systems

Company Location

United States

Company Website

sunridgesystems.com/applications/records-management/citizenrims/

Categories and Features

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Jail Management

Booking
Cell Maintenance
Check In / Out
Commissary Management
Incarceration Records
Inmate Accounting
Officer Shift Notes
Time Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

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