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What is PackageLog?

PackageLog is dedicated to overseeing mail and package logistics specifically tailored for the apartment industry, particularly focusing on solutions for student housing. Since our inception in 2000, our Mail Management division has successfully managed the daily influx of mail and packages for more than 90,000 student residents nationwide. We offer a wide array of package room solutions, which feature both indoor and outdoor lockers, refrigerated storage units, and secure monitored spaces for multifamily and student residences across the country. What distinguishes us from the competition is our team of experienced professionals, who collectively possess decades of knowledge in the field, effectively addressing the common challenges associated with mail and package management, such as theft, loss, and ongoing resident grievances. We are committed to providing 24/7 support, with live representatives ready to tackle any mail and package-related concerns whenever they arise. Moreover, our emphasis on outstanding customer service ensures that our clients consistently receive the highest level of care and support. By partnering with us, your apartment community will not only gain security but also experience a significant boost in resident satisfaction and trust. Ultimately, our goal is to create a seamless and efficient mail handling experience for all residents.

What is Mail Tracking?

GrayHair offers advanced mail tracking solutions specifically designed for businesses engaged in mass mailing, allowing you to analyze the impact of every piece sent. By taking advantage of our extensive services and proven methodologies, you can exceed standard industry performance metrics. The largest mailers in the country trust our tracking systems to guarantee that their communications, including both statements and promotional materials, reach their intended audience in a timely manner. Utilize the Postal Service’s Informed Visibility® data to extract vital insights regarding your mailing processes. This will help you pinpoint the best times for customer engagement with your offers and determine the most effective days for delivery. You will be able to monitor each mailpiece throughout its entire journey within the postal system, starting from when it is dispatched until it arrives at the destination. Gain precise information about the locations of your mailings and accurately track the actual delivery dates. Convert your postal analytics into strategic actions that allow you to test various delivery methods, improve response rates, initiate timely follow-ups, and identify potential issues early on. Our user-friendly analytics dashboards provide quick insights through visual data representations, enabling you to make informed decisions rapidly. By leveraging data-driven approaches, you can significantly enhance your mailing performance, maximizing both engagement and successful delivery outcomes, ultimately leading to increased customer satisfaction and loyalty over time.

Media

Media

Integrations Supported

Entrata
RealPage
Voyager

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Postal Solutions

Date Founded

2000

Company Location

United States

Company Website

mailandpackages.com

Company Facts

Organization Name

GrayHair Software

Date Founded

2000

Company Location

United States

Company Website

grayhairsoftware.com/mail-tracking/

Categories and Features

Mailroom Management

Barcode Scanning
Duplicate Management
Package Tracking
Signature Capture

Categories and Features

Mailroom Management

Package Tracking

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