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What is Papyrus Document System?

Papyrus Omni-Channel operations facilitate interactions that traverse multiple channels, devices, enterprises, and timeframes, resulting in a unified and cohesive experience for handling both incoming and outgoing communications. Each customer interaction across diverse touchpoints is associated with a dynamic case that tracks the entire conversation journey, enabling clients to initiate a discussion on one channel and finish it on another seamlessly. The Papyrus CCM Platform is utilized by some of the world’s largest corporations to boost operational efficiency and drive digital transformation, having been rigorously tested in various real-world scenarios over the years. This innovative solution allows for the generation of all types of outbound business communications and can produce documents with varying levels of complexity, all from a singular platform. Papyrus Software empowers organizations to distribute a wide range of documents through both digital and traditional channels, while also integrating a feedback mechanism for continuous improvement. Furthermore, templates are fine-tuned to correspond with the target channel only at the moment of distribution, guaranteeing optimal relevance and presentation. By providing this level of flexibility, businesses can cultivate a more integrated relationship with their customers, ultimately leading to enhanced satisfaction and loyalty over time. Such a comprehensive approach ensures that every customer interaction is meaningful and tailored to their specific needs.

What is Papyrus?

Papyrus functions as a comprehensive document management system designed to reduce time spent on file handling, duplicating prints, organizing papers, and finding and sharing reports. When used alongside ClientAccessWeb, it allows for the seamless delivery of statements directly to your clients' accounts. Research shows that users often dedicate about thirty minutes each day trying to find files on their networks, and they frequently come up empty-handed. By utilizing Papyrus, you can maintain compliance readiness with quick access to necessary documents. Additionally, it converts textual reports such as Commission, Paid & Unworkable, and Productivity into searchable PDF formats, which streamlines the retrieval process. This level of efficiency not only conserves valuable time but also significantly boosts productivity across your organization, creating a more effective workflow for everyone involved. Ultimately, implementing Papyrus could lead to a transformative impact on how your team manages documentation.

Media

Media

Integrations Supported

AWS Marketplace

Integrations Supported

AWS Marketplace

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ISIS Papyrus America

Date Founded

1988

Company Location

Austria

Company Website

www.isis-papyrus.com

Company Facts

Organization Name

Applied Innovation

Date Founded

2001

Company Location

United States

Company Website

www.appliedinnovationinc.com/papyrus/

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

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