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What is Parallels Desktop for Mac?

Parallels Desktop allows you to seamlessly run Windows applications on your Mac, making it an excellent solution for those transitioning from a PC to a Mac who need to migrate their data. You can create and utilize a virtual machine on your Mac to test and develop across various operating systems, including access to Microsoft Office for Windows and Internet Explorer. Enjoy the benefits of running Windows applications efficiently without impacting the performance of your Mac. The software facilitates easy transfer of files, applications, and other data from your previous computer to your new Mac. You can operate Windows alongside your Mac without the need for any restarts on devices such as MacBook Pro or iMac Pro. Sharing files and folders, as well as copying and pasting text and images, is straightforward, and you can drag and drop files between both Windows and Mac applications effortlessly. Parallels Desktop simplifies setup by automatically identifying the necessary files to get you started swiftly. During the setup process, you will have the option to download and install Windows 10 or select from your existing Windows, Linux Ubuntu, or Bootcamp installation for a personalized experience. This flexibility ensures that you can maintain your workflow without interruption regardless of which operating system you prefer.

What is ConnectWise ScreenConnect?

ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications. Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information.

Media

Media

Integrations Supported

Acronis Cyber Protect
Asio by ConnectWise
BrowSEO
ConnectWise Automate
Delinea Cloud Access Controller
Freshdesk
ITBoost
Microsoft 365
Microsoft Excel
Microsoft Planner
Microsoft Power Apps
Microsoft Word
Naverisk RMM & PSA
NinjaOne
OpenText Core MDR
Password Boss
SmartConnect
Syncro
ThinPrint
Zendesk

Integrations Supported

Acronis Cyber Protect
Asio by ConnectWise
BrowSEO
ConnectWise Automate
Delinea Cloud Access Controller
Freshdesk
ITBoost
Microsoft 365
Microsoft Excel
Microsoft Planner
Microsoft Power Apps
Microsoft Word
Naverisk RMM & PSA
NinjaOne
OpenText Core MDR
Password Boss
SmartConnect
Syncro
ThinPrint
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$99.99 per year
Free Trial Offered?
Free Version

Pricing Information

$27 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Parallels

Date Founded

1999

Company Location

United States

Company Website

www.parallels.com/products/desktop/

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

screenconnect.connectwise.com/

Categories and Features

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Virtual Machine

Backup Management
Graphical User Interface
Remote Control
VDI
Virtual Machine Encryption
Virtual Machine Migration
Virtual Machine Monitoring
Virtual Server

Virtualization

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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