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What is Passepartout Welcome?

Welcome serves as the essential hub of the lodging establishment, functioning as the main system to manage and oversee all operational activities. Front office responsibilities, which include everything from providing quotes to processing checkouts, can be performed seamlessly through an intuitive and easy-to-navigate interface. Moreover, back office functions are adeptly handled thanks to software solutions that allow for centralized management of all hardware devices and building automation systems throughout the hotel. When utilized in a multi-property configuration, the software offers a unified perspective on availability and tape charts across different locations, making it easy to add or adjust bookings for all properties. The entire reservation management cycle, spanning from initial inquiries to the final checkout, is designed to be both straightforward and user-friendly, complemented by various automated features aimed at boosting front office productivity while significantly minimizing the potential for mistakes. This comprehensive integration not only enhances operational effectiveness but also enriches the guest experience by facilitating smoother communication and more efficient service delivery. In conclusion, the adoption of such advanced systems ultimately leads to a more organized and enjoyable stay for guests, solidifying the establishment's reputation in the industry.

What is Comsys Hotel Management?

A complete front office solution, paired with a robust restaurant point of sale and a comprehensive back office system, offers a holistic approach to management. This platform adeptly handles both group and individual reservations, provides centralized booking capabilities, supports numerous properties, and keeps detailed guest records, including notes and tracking. It also integrates travel agent agreements and rate classifications, facilitates electronic reservations, and allows tour operators to input e-rooming lists through an online portal. The system includes features such as automatic routing, inventory management, confirmed bookings, and insights into market demographics and business origins, all while ensuring a meticulous audit trail is maintained. It provides valuable data across various sectors, including operational, analytical, financial, and managerial areas. Furthermore, this solution enables the automated generation of tailored web reports, which can be set up for regular email delivery to specified recipients. With its comprehensive guest history and rigorous tracking of room history, the system guarantees meticulous monitoring of all transactions and customer interactions. In essence, it significantly boosts operational efficiencies while fostering better management of customer relationships, ultimately leading to improved service delivery.

Media

Media

Integrations Supported

MyForecast
RateBoard
TokyDigital
Vikey

Integrations Supported

MyForecast
RateBoard
TokyDigital
Vikey

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Passepartout

Date Founded

1989

Company Location

San Marino

Company Website

www.passepartoutsoftware.com/software/horeca/hotels

Company Facts

Organization Name

Comsys Software

Date Founded

1984

Company Location

Egypt

Company Website

www.comsyssoftware.com/index.php/solutions/ultra

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Categories and Features

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