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What is PatientBond?

PatientBond revolutionizes patient interaction with healthcare providers by utilizing a cutting-edge psychographic segmentation model paired with advanced digital communication tactics that promote favorable consumer behaviors in healthcare. By customizing emails, SMS, Interactive Voice Response, and communications via apps or portals to align with each patient's unique motivations and communication preferences, PatientBond guarantees an individualized experience for every user. This innovative platform can operate autonomously or complement existing CRM, EMR, and practice management systems, offering organizations considerable adaptability. In addition, PatientBond empowers clients to enhance both their business metrics and clinical outcomes by increasing market share, elevating health results, and speeding up patient payment processes. This solution is particularly effective for improving any patient engagement strategy, skillfully combining exclusive healthcare consumer psychographics with specially designed digital engagement workflows. Ultimately, PatientBond not only improves communication pathways but also strengthens the bond between patients and providers, which contributes to a significant enhancement of the overall healthcare experience and satisfaction levels among patients. By fostering these relationships, PatientBond plays a crucial role in shaping the future of patient engagement in healthcare.

What is Bridge ?

Bridge is a unified patient engagement platform built on digital empathy to restore the human connection in healthcare. Rather than replacing existing systems, Bridge integrates deeply with EHR environments to deliver a seamless, frictionless experience for patients, staff, and physicians — within the workflows teams already use every day. By bringing portal access, communication, intake, scheduling, and payments into a single platform, Bridge removes fragmented tools and repetitive tasks that drive patient frustration and staff burnout. The platform enables proactive, ongoing relationships beyond the visit, supporting clearer communication, easier access to information, and more consistent engagement between patients and care teams. Designed to reduce complexity, Bridge delivers a measurable return on experience and efficiency by streamlining administrative workflows, lightening staff workloads, and creating digital interactions patients trust and adopt.

Media

Media

Integrations Supported

Integrations Supported

AlumniFinder
Datto Workplace

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$500.00/month
Bridge is a patient portal supplier, and pricing is based on a combination of the number of providers and active patients to ensure that clients are not overbilled for under-utilized systems.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PatientBond

Date Founded

2012

Company Location

United States

Company Website

www.patientbond.com

Company Facts

Organization Name

BridgeInteract

Date Founded

2012

Company Location

United States

Company Website

www.bridgeinteract.io

Categories and Features

Patient Engagement

Not specified

Categories and Features

Medical Billing

Not specified

Medical Scheduling

Appointment Management
Billing & Invoicing
Patient Records
Patient Scheduling
Self Service Portal

Patient Case Management

Assessment Notes
Billing & Invoicing
Calendar Management
HIPAA Compliant
Medical History Records
Patient Records
Treatment Planning

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Online Forms

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