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What is PatientBond?

PatientBond revolutionizes patient interaction with healthcare providers by utilizing a cutting-edge psychographic segmentation model paired with advanced digital communication tactics that promote favorable consumer behaviors in healthcare. By customizing emails, SMS, Interactive Voice Response, and communications via apps or portals to align with each patient's unique motivations and communication preferences, PatientBond guarantees an individualized experience for every user. This innovative platform can operate autonomously or complement existing CRM, EMR, and practice management systems, offering organizations considerable adaptability. In addition, PatientBond empowers clients to enhance both their business metrics and clinical outcomes by increasing market share, elevating health results, and speeding up patient payment processes. This solution is particularly effective for improving any patient engagement strategy, skillfully combining exclusive healthcare consumer psychographics with specially designed digital engagement workflows. Ultimately, PatientBond not only improves communication pathways but also strengthens the bond between patients and providers, which contributes to a significant enhancement of the overall healthcare experience and satisfaction levels among patients. By fostering these relationships, PatientBond plays a crucial role in shaping the future of patient engagement in healthcare.

What is Mend?

Mend is a robust patient engagement and integrated telehealth platform that aims to assist healthcare organizations in expanding their operations while effectively managing patient care. With a focus on secure and efficient communication, Mend ensures that healthcare providers can interact with their patients seamlessly and remains fully compliant with HIPAA regulations. Catering to over 100 specialties, Mend has successfully supported the care of more than 5 million patients through a combination of in-office and virtual care experiences. This powerful solution not only enhances patient experience but also helps healthcare practices thrive in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

Cortex
Dataweavers
Intergy EHR
NextGen Healthcare EHR
Veradigm EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PatientBond

Date Founded

2012

Company Location

United States

Company Website

www.patientbond.com

Company Facts

Organization Name

Mend

Date Founded

2014

Company Location

United States

Company Website

www.mend.com

Categories and Features

Patient Engagement

Not specified

Categories and Features

Healthcare AI

Not specified

Medical Scheduling

Facility Scheduling
No-Show Tracking
On Call Scheduling
Patient Scheduling
Recurring Appointments
Staff Scheduling

Mental Health

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Progress Notes
Single Provider Practice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Progress Tracking

Patient Intake

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Intake Forms
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Payment Processing

Mobile Payments
Online Payments

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Video Conferencing

Therapy

Not specified

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