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What is PatientPal?

PatientPal creates a streamlined and standardized contactless experience for healthcare providers and patients alike, facilitating everything from booking appointments to processing final payments. Our innovative Robotic Process Automation works alongside your EMR, emulating human actions to enable effective automation at the front desk without necessitating alterations to your existing systems. The integration process for PatientPal is remarkably swift, taking only a few days as opposed to the prolonged timelines often seen with other solutions. By addressing the most challenging elements of running a healthcare practice, PatientPal helps eliminate collections lists, minimize errors, and foster a contemporary experience for both patients and staff. Staff can quickly adapt to using PatientPal, as it eliminates the need for extensive training sessions. Unlike other systems that can disrupt your current workflows and create confusion for both staff and patients, PatientPal prioritizes simplicity and clarity. Patient dissatisfaction can result in frustration and hinder the overall effectiveness of your practice. Developed by individuals who have personally faced the challenge of forgetting their insurance cards during medical visits, PatientPal is committed to streamlining the healthcare experience. We recognize the significance of an efficient process and are dedicated to improving the overall experience for all parties involved, ensuring everyone leaves satisfied.

What is Ahi Lobby?

Leverage Ahi Lobby to monitor the flow of patient visits, focusing on the wait times from their arrival until the registration is completed by your staff. You can also track how much time each technician spends on the registration process and evaluate the related patient documentation. Additionally, you can gain insights into patient movement within your organization by examining the path they take and the duration of their stay in each department that provided care. Moreover, you can effectively manage and reallocate resources through an interactive dashboard that displays staff locations, their current tasks, and the number of patients waiting for help, which significantly enhances operational efficiency. This all-encompassing tracking system not only improves the quality of patient care but also streamlines workflow management throughout your facility, ensuring a better experience for both staff and patients alike. Ultimately, this approach fosters a more organized and responsive healthcare environment, promoting overall satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Motiva AI

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PatientPal

Date Founded

2017

Company Location

United States

Company Website

patientpal.com

Company Facts

Organization Name

Change Healthcare

Date Founded

2017

Company Location

United States

Company Website

www.changehealthcare.com/solutions/revenue-cycle-management/patient-access-financial-clearance/ahi-qa-ahi-lobby

Categories and Features

Medical Practice Management

EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Patient Scheduling
Physician Scheduling

Patient Engagement

Not specified

Patient Management

Not specified

Categories and Features

Patient Management

Not specified

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