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What is PatientPay?

PatientPay offers a comprehensive, flexible, and secure billing and payment solution designed to enhance revenue cycle management for healthcare providers. By seamlessly connecting with existing practice management or health information systems, PatientPay streamlines the payment process, reducing administrative burdens and accelerating cash flow. The platform supports a range of payment methods, including credit cards, HSA/FSA, eCheck/ACH, and popular digital wallets like Apple Pay, Venmo, PayPal, and Google Pay, catering to diverse patient preferences. Notably, PatientPay’s service complies with HIPAA and TCPA regulations, ensuring effective communication with patients through their preferred modes, such as text and email, which boosts engagement and satisfaction. Additionally, PatientPay features an advanced dunning engine that ensures timely and suitable interactions with patients, leading to faster payments that average less than 14 days, as opposed to the usual industry timeframe of 45 to 60 days. This focus on efficiency not only enhances the financial well-being of healthcare practices but also strengthens the rapport with patients, fostering trust and loyalty. With its robust capabilities, PatientPay positions itself as a leader in the healthcare billing landscape.

What is Altair?

Altair is a done-for-you medical billing service for independent practices . Built AI-native and staffed by US-based expert billers, Altair becomes the billing operation you never have to manage: it takes the full revenue cycle off your desk and runs it for you, so no one at your practice has to work a claim. Payers now lean on automation to trim, delay, and reject reimbursement, while a practice without billers fights back by hand and loses ground. Altair answers that automation with its own. It verifies eligibility and secures prior authorization ahead of the visit, checks every claim against payer edits and current medical-necessity policies before submission, traces each denial to its root, and files the appeal. Because it studies how every payer you bill behaves, clean-claim rates and realized collections improve the longer it works your book. The patient balance is handled the same way, fully and on your behalf. Altair issues statements, follows up by text and email, arranges and administers payment plans, chases unpaid balances, and pursues aging patient receivables, so the share patients owe actually reaches your account instead of sitting on a ledger. You are never left guessing. A real-time view reports what has been billed, what is in motion, what has been paid, and what is at risk, flags underpayments, and projects incoming cash, with no month-end wait. Altair connects to the EHR, practice-management system, and clearinghouse you already use, with no rip and replace and nothing new for your front desk to run. Payers built their AI to pay you less. Altair gets you paid in full.

Media

Media

Integrations Supported

Apple Pay
Flip
Google Pay
PayPal
Venmo

Integrations Supported

Apple Pay
Flip
Google Pay
PayPal
Venmo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

5%
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PatientPay

Date Founded

2008

Company Location

United States

Company Website

www.patientpay.com

Company Facts

Organization Name

Altair Health

Date Founded

2025

Company Location

United States

Company Website

www.altair-health.com

Categories and Features

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

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