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What is PatientPay?

PatientPay offers a comprehensive, flexible, and secure billing and payment solution designed to enhance revenue cycle management for healthcare providers. By seamlessly connecting with existing practice management or health information systems, PatientPay streamlines the payment process, reducing administrative burdens and accelerating cash flow. The platform supports a range of payment methods, including credit cards, HSA/FSA, eCheck/ACH, and popular digital wallets like Apple Pay, Venmo, PayPal, and Google Pay, catering to diverse patient preferences. Notably, PatientPay’s service complies with HIPAA and TCPA regulations, ensuring effective communication with patients through their preferred modes, such as text and email, which boosts engagement and satisfaction. Additionally, PatientPay features an advanced dunning engine that ensures timely and suitable interactions with patients, leading to faster payments that average less than 14 days, as opposed to the usual industry timeframe of 45 to 60 days. This focus on efficiency not only enhances the financial well-being of healthcare practices but also strengthens the rapport with patients, fostering trust and loyalty. With its robust capabilities, PatientPay positions itself as a leader in the healthcare billing landscape.

What is ClearGage?

Our secure payment vault, which meets PCI compliance standards, safely houses your patient's payment details. With the patient's approval, you can streamline the process by automating and collecting payments for a predetermined amount once the claim has been adjudicated. Healthcare practices can also gather copays from patients prior to care, using estimates to enhance financial management and facilitate plan activation, or they can process pre-authorized payments after care has been delivered. Additionally, a fully customizable online portal enables patients to make payments or establish payment plans while ensuring their payment information remains secure. To foster a more transparent financial experience, accurately estimating out-of-pocket expenses allows for early discussions on payment plans, ultimately leading to higher treatment acceptance rates. This approach not only benefits the practice but also enhances patient satisfaction and trust.

Media

Media

Integrations Supported

AdvancedMD
Apple Pay
CGM APRIMA
DrChrono
Google Pay
PayPal
SilkOne Cloud Chiropractic EHR
TRIARQ Health
Venmo
athenaOne
athenahealth Population Health
iMedicWare

Integrations Supported

AdvancedMD
Apple Pay
CGM APRIMA
DrChrono
Google Pay
PayPal
SilkOne Cloud Chiropractic EHR
TRIARQ Health
Venmo
athenaOne
athenahealth Population Health
iMedicWare

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$89.00
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PatientPay

Date Founded

2008

Company Location

United States

Company Website

www.patientpay.com

Company Facts

Organization Name

ClearGage

Date Founded

2009

Company Location

United States

Company Website

cleargage.com

Categories and Features

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

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