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What is PatientPay?

PatientPay offers a comprehensive, flexible, and secure billing and payment solution designed to enhance revenue cycle management for healthcare providers. By seamlessly connecting with existing practice management or health information systems, PatientPay streamlines the payment process, reducing administrative burdens and accelerating cash flow. The platform supports a range of payment methods, including credit cards, HSA/FSA, eCheck/ACH, and popular digital wallets like Apple Pay, Venmo, PayPal, and Google Pay, catering to diverse patient preferences. Notably, PatientPay’s service complies with HIPAA and TCPA regulations, ensuring effective communication with patients through their preferred modes, such as text and email, which boosts engagement and satisfaction. Additionally, PatientPay features an advanced dunning engine that ensures timely and suitable interactions with patients, leading to faster payments that average less than 14 days, as opposed to the usual industry timeframe of 45 to 60 days. This focus on efficiency not only enhances the financial well-being of healthcare practices but also strengthens the rapport with patients, fostering trust and loyalty. With its robust capabilities, PatientPay positions itself as a leader in the healthcare billing landscape.

What is Infinx?

Leverage cutting-edge automation and sophisticated intelligence to address issues concerning patient access and the revenue cycle, all while improving the reimbursements for the services rendered. Despite the progress made with AI and automation in optimizing patient access and revenue cycle functions, there is still a significant need for professionals who possess expertise in revenue cycle management, clinical practices, and compliance to guarantee that patients are appropriately screened for financial matters and that all services provided are accurately billed and compensated. Our clients benefit from a robust blend of technological solutions and expert team support, underpinned by a deep understanding of the complex reimbursement environment. With insights derived from processing billions of transactions for leading healthcare providers and over 1,400 payers across the nation, our technology and dedicated team are exceptionally positioned to achieve outstanding outcomes. Our patient access platform facilitates quicker financial clearance for patients before they receive treatment, offering a comprehensive approach to eligibility checks, benefit verifications, estimates of patient payments, and prior authorization approvals, all seamlessly integrated into one system. By refining these procedures, we strive to improve both the effectiveness of healthcare service delivery and the efficiency of financial operations, ultimately benefiting both patients and providers alike.

Media

Media

Integrations Supported

Apple Pay
Atellica Inventory Manager
Avalon Laboratory System
EPIC HRMS
Exa PACS
Flip
FrameworkLTC
Google Pay
NextGen Healthcare EHR
PayPal
Venmo
athenaOne
eClinicalWorks
eRAD

Integrations Supported

Apple Pay
Atellica Inventory Manager
Avalon Laboratory System
EPIC HRMS
Exa PACS
Flip
FrameworkLTC
Google Pay
NextGen Healthcare EHR
PayPal
Venmo
athenaOne
eClinicalWorks
eRAD

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PatientPay

Date Founded

2008

Company Location

United States

Company Website

www.patientpay.com

Company Facts

Organization Name

Infinx Healthcare

Company Location

United States

Company Website

www.infinx.com

Categories and Features

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Categories and Features

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

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