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What is PatientPay?

PatientPay offers a comprehensive, flexible, and secure billing and payment solution designed to enhance revenue cycle management for healthcare providers. By seamlessly connecting with existing practice management or health information systems, PatientPay streamlines the payment process, reducing administrative burdens and accelerating cash flow. The platform supports a range of payment methods, including credit cards, HSA/FSA, eCheck/ACH, and popular digital wallets like Apple Pay, Venmo, PayPal, and Google Pay, catering to diverse patient preferences. Notably, PatientPay’s service complies with HIPAA and TCPA regulations, ensuring effective communication with patients through their preferred modes, such as text and email, which boosts engagement and satisfaction. Additionally, PatientPay features an advanced dunning engine that ensures timely and suitable interactions with patients, leading to faster payments that average less than 14 days, as opposed to the usual industry timeframe of 45 to 60 days. This focus on efficiency not only enhances the financial well-being of healthcare practices but also strengthens the rapport with patients, fostering trust and loyalty. With its robust capabilities, PatientPay positions itself as a leader in the healthcare billing landscape.

What is Inovalon Patient Payment Management?

Provide round-the-clock access for patients, residents, and their caregivers to effortlessly handle payments for healthcare services, featuring secure and versatile payment options tailored to individual needs. A straightforward portal supports multiple payment types, ensuring users comprehend their financial obligations while enhancing overall satisfaction. Payments can be processed at the service point, online, through payment plans, by retaining cards on file, over the phone, or via mail, allowing for maximum flexibility. Streamline payment collection to improve cash flow for providers and residents alike. Centralize all payment details under one login for easier access and management. Leverage standard reporting tools or create and export an unlimited array of custom reports to minimize manual tasks. Keep track of and reconcile payments in real-time, ensuring accuracy and facilitating smooth end-of-day reconciliations. Improve the payment experience for patients, residents, and staff through flexible solutions such as text-to-pay, which not only enhances cash flow but also boosts convenience. This holistic approach simplifies payment management and strengthens the relationship between healthcare providers and those under their care, ultimately leading to better service delivery and patient satisfaction.

Media

Media

Integrations Supported

Apple Pay
Google Pay
Inovalon Provider Cloud
PayPal
Venmo

Integrations Supported

Apple Pay
Google Pay
Inovalon Provider Cloud
PayPal
Venmo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PatientPay

Date Founded

2008

Company Location

United States

Company Website

www.patientpay.com

Company Facts

Organization Name

Inovalon

Date Founded

1998

Company Location

United States

Company Website

www.inovalon.com/products/provider-cloud/revenue-cycle-management/patient-payments/

Categories and Features

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Categories and Features

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

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