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What is PatientTrak?

PatientTrak provides top-tier patient tracking solutions suitable for a variety of healthcare environments that require efficient management of patient flow. Whether it's a solo provider's office, a large hospital network, or a multi-site healthcare organization, our systems are designed to be both cost-effective and easily expandable. With features like PatientTrak Text Messaging, Online Reservation, and Text to Sign-In, healthcare facilities can establish a virtual waiting room, allowing patients to check in remotely, while also notifying them when it's their turn to be seen. This innovative approach not only enhances patient experience but also streamlines operations within the healthcare setting.

What is Ahi Lobby?

Leverage Ahi Lobby to monitor the flow of patient visits, focusing on the wait times from their arrival until the registration is completed by your staff. You can also track how much time each technician spends on the registration process and evaluate the related patient documentation. Additionally, you can gain insights into patient movement within your organization by examining the path they take and the duration of their stay in each department that provided care. Moreover, you can effectively manage and reallocate resources through an interactive dashboard that displays staff locations, their current tasks, and the number of patients waiting for help, which significantly enhances operational efficiency. This all-encompassing tracking system not only improves the quality of patient care but also streamlines workflow management throughout your facility, ensuring a better experience for both staff and patients alike. Ultimately, this approach fosters a more organized and responsive healthcare environment, promoting overall satisfaction.

Media

Media

Integrations Supported

EpicCare EMR
Hemi HL7
MEDITECH Expanse
Veradigm EHR

Integrations Supported

Motiva AI

API Availability

Has API

API Availability

Pricing Information

Priced for Healthcare Enterprise
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PatientTrak

Date Founded

2006

Company Location

Franklin, WI

Company Website

www.patienttrak.net

Company Facts

Organization Name

Change Healthcare

Date Founded

2017

Company Location

United States

Company Website

www.changehealthcare.com/solutions/revenue-cycle-management/patient-access-financial-clearance/ahi-qa-ahi-lobby

Categories and Features

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access
Patient Education
Progress Tracking

Patient Intake

Not specified

Patient Management

Admissions Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Queue Management

Appointment Scheduling
Contactless
Customer Surveys
For Healthcare
Supports Multiple Counters
Virtual Queue

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

Patient Management

Not specified

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