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What is PatientTrak?

PatientTrak provides top-tier patient tracking solutions suitable for a variety of healthcare environments that require efficient management of patient flow. Whether it's a solo provider's office, a large hospital network, or a multi-site healthcare organization, our systems are designed to be both cost-effective and easily expandable. With features like PatientTrak Text Messaging, Online Reservation, and Text to Sign-In, healthcare facilities can establish a virtual waiting room, allowing patients to check in remotely, while also notifying them when it's their turn to be seen. This innovative approach not only enhances patient experience but also streamlines operations within the healthcare setting.

What is PatientPal?

PatientPal creates a streamlined and standardized contactless experience for healthcare providers and patients alike, facilitating everything from booking appointments to processing final payments. Our innovative Robotic Process Automation works alongside your EMR, emulating human actions to enable effective automation at the front desk without necessitating alterations to your existing systems. The integration process for PatientPal is remarkably swift, taking only a few days as opposed to the prolonged timelines often seen with other solutions. By addressing the most challenging elements of running a healthcare practice, PatientPal helps eliminate collections lists, minimize errors, and foster a contemporary experience for both patients and staff. Staff can quickly adapt to using PatientPal, as it eliminates the need for extensive training sessions. Unlike other systems that can disrupt your current workflows and create confusion for both staff and patients, PatientPal prioritizes simplicity and clarity. Patient dissatisfaction can result in frustration and hinder the overall effectiveness of your practice. Developed by individuals who have personally faced the challenge of forgetting their insurance cards during medical visits, PatientPal is committed to streamlining the healthcare experience. We recognize the significance of an efficient process and are dedicated to improving the overall experience for all parties involved, ensuring everyone leaves satisfied.

Media

Media

Integrations Supported

EpicCare EMR
Hemi HL7
MEDITECH Expanse
Veradigm EHR

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Priced for Healthcare Enterprise
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

PatientTrak

Date Founded

2006

Company Location

Franklin, WI

Company Website

www.patienttrak.net

Company Facts

Organization Name

PatientPal

Date Founded

2017

Company Location

United States

Company Website

patientpal.com

Categories and Features

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access
Patient Education
Progress Tracking

Patient Intake

Not specified

Patient Management

Admissions Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Queue Management

Appointment Scheduling
Contactless
Customer Surveys
For Healthcare
Supports Multiple Counters
Virtual Queue

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

Medical Practice Management

EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Patient Scheduling
Physician Scheduling

Patient Engagement

Not specified

Patient Management

Not specified

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