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What is Patricia?

Patriciaâ„¢ is a state-of-the-art virtual assistant, backed by a team of proficient medical administrators. By facilitating communication, Patriciaâ„¢ greatly enhances the patient experience through the effective management of appointments, preventive care, waitlists, and monitoring patient progress. Functioning as a virtual health assistant, it efficiently automates and streamlines interactions between healthcare providers and patients, covering aspects such as appointment scheduling and confirmations, the organization of preventive treatments, waitlist management, and follow-ups with patients. The technology behind Patriciaâ„¢ is meticulously crafted for health-related interactions, developed from analyzing over 80 million cases, which equips it with exceptional accuracy and versatility in diverse healthcare scenarios. Furthermore, we are pioneering the creation of a specialized natural language processing engine specifically designed for the healthcare sector, while also leveraging our vast experience in various other areas. This groundbreaking methodology places us in a prime position to consistently enhance the quality of patient care and improve operational efficiency within healthcare environments. With ongoing advancements, we aim to provide even more comprehensive support to both patients and providers.

What is OX. Waiting Room?

Patients nowadays are increasingly behaving like online consumers, often feeling frustrated with conventional healthcare systems that can be restrictive. OX. Waiting Room elevates patient engagement by providing a cloud-based solution that simplifies appointment scheduling and the acquisition of necessary consents and information. To boost attendance, automated reminders are dispatched before appointments, and the software keeps patients updated on any delays, ensuring that consultations only begin when everyone is ready. Moreover, virtual consultations can be held via Microsoft Teams, which facilitates secure video calls that reduce travel time and improve convenience for both patients and healthcare professionals. By enabling online appointments, OX. Waiting Room guarantees real-time updates for any scheduling adjustments, allowing meetings to proceed on time with all electronic health records readily accessible. Additionally, Teams' sophisticated video conferencing and transcription features enhance the follow-up process, ultimately leading to increased patient satisfaction. This pioneering approach not only fosters greater involvement but also transforms the expectations patients have for their healthcare experiences, setting a new standard in the industry. Furthermore, as patients become more accustomed to these digital solutions, the potential for innovative health services continues to expand.

Media

Media

Integrations Supported

Aidbox FHIR Platform
Microsoft 365
Microsoft Teams

Integrations Supported

Aidbox FHIR Platform
Microsoft 365
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Eniax

Company Location

Chile

Company Website

eniax.care/patricia/

Company Facts

Organization Name

OX. Digital Health

Company Location

United States

Company Website

www.oxdh.health/services/ox-waiting-room/

Categories and Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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