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What is Patrol Points?

Condo Control's Patrol Points is an innovative security guard tour system designed to enhance and optimize the experience of patrol guard checkpoints. By utilizing advanced cloud-based NFC technology, it can be conveniently accessed via any smartphone or tablet. Security personnel have the ability to establish routes and interactive checkpoints throughout a location, promptly file incident reports, alert security teams about upcoming patrols, and synchronize patrol reports with the security dashboard in real-time. The reliability and user-friendliness of our cloud-based solution are key benefits, and it ensures functionality even without a network connection by offering offline access. Additionally, remote access capabilities allow for effective organization and monitoring of security operations from anywhere. This comprehensive system significantly elevates the standards of security management.

What is Lighthouse?

Every shift brings its own set of challenges in maintaining high standards of service. By employing our mobile workforce management tool, Lighthouse, you can access real-time data to confirm that each team member is positioned appropriately. This software enables you to track the advancement of cleaning tasks and observe the execution of rotation loops and guard tours as they happen. Additionally, ongoing reporting plays a crucial role in upholding compliance with risk management protocols, aids in defense against potential liabilities, and identifies areas where efficiency can be enhanced. Specifically tailored for premier security, cleaning, and facilities management companies operating in North America and the APAC region, Lighthouse is designed for organizations managing extensive teams and resources across multiple sites. With a current and comprehensive overview of all field operations, you can ensure that your teams remain attentive and productive. Immediate alerts concerning incidents, anomalies, and overlooked tasks facilitate swift action to address unexpected issues, thereby maintaining seamless operations at all times. This heightened level of supervision not only bolsters accountability but also significantly improves the quality of service delivery, creating a more reliable experience for clients. Ultimately, the Lighthouse system empowers organizations to achieve better outcomes in service management and operational excellence.

Media

Media

Integrations Supported

Gmail
Microsoft Outlook

Integrations Supported

Gmail
Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Condo Control

Date Founded

2008

Company Location

Canada & United States

Company Website

patrolpoints.com

Company Facts

Organization Name

TEAM Software by WorkWave

Date Founded

1989

Company Location

United States

Company Website

teamsoftware.com/software/lighthouse/

Categories and Features

Physical Security

Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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