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What is PayiQ?

PayiQ stands out as an advanced payment processing and intelligence platform that utilizes cloud technology to modernize legacy payment systems from before the internet era into a versatile, secure, and data-centric solution for merchants, independent sales organizations, and software vendors, offering a wide range of processing services, automation tools, and detailed consumer analytics. The cloud-based architecture enables faster transaction processing and bolsters security while automating essential management functions like risk assessment, merchant onboarding, chargeback handling, and residual calculations, thus reducing manual effort and operational expenses for partners and resellers, which allows them to focus on enhancing their revenue opportunities. Additionally, for merchants, PayiQ diligently collects and analyzes extensive transaction and order data from numerous sources, transforming previously anonymous cardholders into recognizable first-party profiles that reveal their buying behaviors, preferences, and shopping frequency, which plays a crucial role in developing customized marketing approaches. This forward-thinking strategy not only boosts customer engagement but also nurtures lasting loyalty by delivering personalized experiences tailored to individual consumer insights, ultimately fostering deeper connections between brands and their customers. As a result, PayiQ not only streamlines payment processes but also empowers businesses to thrive in a competitive landscape.

What is Merchant Relationship Management by NMI?

NMI Merchant Relationship Management (formerly IRIS CRM) transforms how banks, ISOs, and payment providers manage merchants—streamlining complex processes from lead acquisition through underwriting, onboarding, and ongoing compliance. Designed specifically for the payments industry, Merchant Relationship Management centralizes risk management, compliance automation, and portfolio oversight within a single, scalable platform. The modular suite includes: Merchant Central – A portfolio management hub for automated onboarding, residual tracking, and performance reporting. ScanX – Advanced underwriting automation that gathers and validates KYC, KYB, and AML data in seconds. MonitorX – Real-time compliance monitoring to flag and manage merchant risk proactively. Each component integrates seamlessly with existing CRMs or operates as a standalone solution, reducing manual work and improving speed to activation. Key Advantages Built for payments, not retrofitted from generic CRMs White-label branding to maintain institutional control and trust Automated residuals and compliance tools that reduce errors and friction Scalable automation for high-volume portfolios and agent networks Merchant Central takes the headache out of residuals management, saving you time, reducing errors and giving you full visibility into your portfolio. NMI’s automated residuals management helps ISOs , banks and payment providers streamline payouts, improve their agent reporting experience, and turn residuals into a reliable source of growth. Unlike legacy systems, MRM unifies fragmented processes into one modern experience that improves efficiency, accuracy, and transparency. Teams can focus less on administration and more on growth, while merchants benefit from faster onboarding and better support. With NMI MRM, financial institutions can transform merchant management into a competitive advantage—reducing risk, boosting retention, and empowering growth at scale.

Media

Media

Integrations Supported

Integrations Supported

Adobe Acrobat Sign
Hyperise
LiveChat
Microsoft Outlook
NMI Merchant Central
Refold
Zapier

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$1,499 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

PayiQ

Company Location

United States

Company Website

pay-iq.com

Company Facts

Organization Name

NMI

Company Location

United States

Company Website

www.nmi.com/products/merchant-relationship-management/

Categories and Features

Payment Processing

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Merchant Management

Not specified

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