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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 8 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4 out of 5 stars

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What is PayoutBack?

PayoutBack is a web-based application tailored to assist U.S. restaurants in scrutinizing their financial statements from DoorDash and Uber Eats. It efficiently processes compatible CSV files, pulling in details such as error charges, amounts, dates, and correlating sales, fees, credits, and payouts, all presented in a straightforward dashboard. The service draws attention to problematic charges, estimates dispute deadlines, sends reminders, and provides pre-written text for disputes. It is essential for restaurant owners to review the original documents and supporting evidence prior to initiating disputes themselves through the DoorDash Merchant Portal or Uber Eats Manager. Notably, PayoutBack does not request portal passwords nor does it submit disputes on behalf of its clients. Users can track their submitted and resolved disputes, allowing them to assess the amount recovered in relation to their subscription costs. A free scan of CSV files is available without an account, but to access charge-saving features and reminders, users must subscribe for a fee after a 14-day trial that requires credit card information. The decision regarding eligibility for disputes and reimbursement rests with the respective delivery platforms, and there is no assurance of recovery. PayoutBack independently operates without any ties to either DoorDash or Uber Eats, ensuring that its services are solely focused on aiding restaurants in managing their financial records effectively. Furthermore, the platform's user-friendly interface is designed to streamline the process, making it easier for restaurant owners to navigate their financial obligations and potential disputes.

What is DoorDash?

Elevate your takeout business by collaborating with the leading delivery service that operates across both the U.S. and Canada. As the demand for convenient delivery options continues to rise, our platform can connect your restaurant with 80% of American consumers, placing you in front of millennials, busy parents, and corporate clients interested in catering—all while avoiding the costs that come with traditional in-house dining. Your offerings will be showcased prominently on our app and website, simplifying the ordering process for potential customers. Amazingly, this seamless integration requires no additional effort on your part! Utilizing our vast Dasher network, we ensure your delivery orders are fulfilled in an average time of just 37 minutes, so your dishes arrive fresh and exactly as intended. Moreover, DoorDash enables you to reach customers up to 25 miles away from your restaurant, significantly broadening your audience beyond the limitations of dine-in service. This forward-thinking platform not only boosts your restaurant's visibility but also optimizes your revenue potential in a rapidly evolving digital landscape, ultimately allowing you to focus more on your culinary creations. As you adapt to the changing market, this partnership could be a key factor in driving your business growth.

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Integrations Supported

Bbot
Bevz
Burq
Darwin Software
DinerDaddy
FoodDataLab
Hyperzod
LINGA Cloud Kitchen
Merchant Centric
Mosaic by MethodWorx
Olo
Orda
Ordermark
Paerpay
Square for Restaurants
Thrive Pizza Point-of-Sale
Toast POS
Waitery
Weevi
mPower Beverage

API Availability

API Availability

Pricing Information

$19/location/month
$19/location/month, plus applicable taxes. The 14-day Pro trial requires a payment card and can be canceled before it ends. A free CSV scan is available without an account or card, but there is no free plan.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

PayoutBack

Company Location

Israel

Company Website

payoutback.com

Company Facts

Organization Name

DoorDash

Date Founded

2013

Company Location

United States

Company Website

get.doordash.com

Categories and Features

Restaurant Accounting

Not specified

Categories and Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis

Gig Economy

Not specified

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