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Total 4 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 3 out of 5 stars
support 4 out of 5 stars

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What is PayoutBack?

PayoutBack is a web-based application tailored to assist U.S. restaurants in scrutinizing their financial statements from DoorDash and Uber Eats. It efficiently processes compatible CSV files, pulling in details such as error charges, amounts, dates, and correlating sales, fees, credits, and payouts, all presented in a straightforward dashboard. The service draws attention to problematic charges, estimates dispute deadlines, sends reminders, and provides pre-written text for disputes. It is essential for restaurant owners to review the original documents and supporting evidence prior to initiating disputes themselves through the DoorDash Merchant Portal or Uber Eats Manager. Notably, PayoutBack does not request portal passwords nor does it submit disputes on behalf of its clients. Users can track their submitted and resolved disputes, allowing them to assess the amount recovered in relation to their subscription costs. A free scan of CSV files is available without an account, but to access charge-saving features and reminders, users must subscribe for a fee after a 14-day trial that requires credit card information. The decision regarding eligibility for disputes and reimbursement rests with the respective delivery platforms, and there is no assurance of recovery. PayoutBack independently operates without any ties to either DoorDash or Uber Eats, ensuring that its services are solely focused on aiding restaurants in managing their financial records effectively. Furthermore, the platform's user-friendly interface is designed to streamline the process, making it easier for restaurant owners to navigate their financial obligations and potential disputes.

What is Foodship?

Foodship is a cutting-edge online platform for food ordering that eliminates commission fees for restaurants and cafes across Australia. Designed as a reservation management system, it offers a compelling alternative to popular delivery services like Menulog, UberEats, and DoorDash. This comprehensive solution features numerous essential tools for effective restaurant management. For customizable dishes such as pizzas or salads, it presents various tiers with specific rules for each, allowing customers great flexibility in their food selections, including mandatory choices and optional extras. In addition, Foodship has implemented a QR code ordering system, which permits customers to scan codes to access the menu on their smartphones, enabling them to place orders and make payments without needing a dedicated app. This contactless ordering approach enhances safety for both diners and staff while simultaneously increasing operational efficiency by minimizing mistakes associated with incomplete or incorrect orders. Furthermore, the intuitive interface guarantees that restaurant owners and customers enjoy a smooth and pleasant experience throughout the entire ordering journey, making it a standout option in the competitive food service industry.

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Integrations Supported

DoorDash
Uber Eats

Integrations Supported

API Availability

API Availability

Pricing Information

$19/location/month
$19/location/month, plus applicable taxes. The 14-day Pro trial requires a payment card and can be canceled before it ends. A free CSV scan is available without an account or card, but there is no free plan.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

PayoutBack

Company Location

Israel

Company Website

payoutback.com

Company Facts

Organization Name

Foodship

Company Location

Australia

Company Website

foodship.com.au

Categories and Features

Restaurant Accounting

Not specified

Categories and Features

Online Ordering

Not specified

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5.0 out of 5 stars