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What is PeakProtect?

PeakProtect activates as soon as it detects a surge in traffic, implementing a queue system that allows users to engage with tweets and personalized brand content while they wait, thus helping to prevent system overload. This approach ensures a steady flow of users, optimizing performance and maintaining an uninterrupted experience. With the ability to adjust your operating hours and monitor the maximum load your system can manage, you can effectively allocate resources across different channels. Utilizing PeakProtect helps you dodge potential website crashes linked to social media activity, enabling continuous communication and smooth customer interactions at all times. Furthermore, PeakProtect integrates your traffic limits with your system's capabilities, redirecting any excess visitors to a waiting page that can handle an infinite number of users. This functionality not only preserves user satisfaction but also significantly boosts your website's efficiency during high-traffic periods, ultimately allowing for a more resilient online presence. As a result, businesses can ensure a seamless experience for their audience, even when faced with unexpected demand.

What is OX. Waiting Room?

Patients nowadays are increasingly behaving like online consumers, often feeling frustrated with conventional healthcare systems that can be restrictive. OX. Waiting Room elevates patient engagement by providing a cloud-based solution that simplifies appointment scheduling and the acquisition of necessary consents and information. To boost attendance, automated reminders are dispatched before appointments, and the software keeps patients updated on any delays, ensuring that consultations only begin when everyone is ready. Moreover, virtual consultations can be held via Microsoft Teams, which facilitates secure video calls that reduce travel time and improve convenience for both patients and healthcare professionals. By enabling online appointments, OX. Waiting Room guarantees real-time updates for any scheduling adjustments, allowing meetings to proceed on time with all electronic health records readily accessible. Additionally, Teams' sophisticated video conferencing and transcription features enhance the follow-up process, ultimately leading to increased patient satisfaction. This pioneering approach not only fosters greater involvement but also transforms the expectations patients have for their healthcare experiences, setting a new standard in the industry. Furthermore, as patients become more accustomed to these digital solutions, the potential for innovative health services continues to expand.

Media

Media

Integrations Supported

Aidbox FHIR Platform
Microsoft 365
Microsoft Teams

Integrations Supported

Aidbox FHIR Platform
Microsoft 365
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ELCA

Date Founded

1968

Company Location

Switzerland

Company Website

www.peakprotect.com

Company Facts

Organization Name

OX. Digital Health

Company Location

United States

Company Website

www.oxdh.health/services/ox-waiting-room/

Categories and Features

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