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What is Pega Professional Services?
We drive digital transformation by offering a wide range of solutions that leverage Pega’s cutting-edge technology. As an official Pega partner, we utilize this groundbreaking technology to create customized digital process automation (DPA) and customer relationship management (CRM) applications specifically designed for enterprise clients spanning various industries. Our methodology emphasizes delivering significant value through agile practices, lean principles, and design thinking. Recognized as a frontrunner in cloud software for customer engagement, service, and digital process automation, Pega is relied upon by some of the largest and most respected brands globally. These brands employ Pega’s AI-enhanced software to improve every customer engagement across various platforms while maintaining their brand integrity. In addition, Pega’s low-code application development platform allows organizations to quickly design and modify applications that meet the changing demands of customers and employees, thus promoting worldwide digital transformation. By embracing Pega's capabilities, businesses can experience advantages like heightened customer satisfaction, decreased operational expenses, and increased customer lifetime value, all of which contribute to a strong competitive position in the market. As the business landscape continues to evolve, it is crucial for companies to harness Pega's innovative solutions to remain successful and adaptable. In doing so, they can ensure they are ready to meet future challenges head-on.
What is Aurea Process?
Aurea Process provides vital elements for managing business processes, tailored to complex application settings, which empowers you to create and evaluate customer journeys across various channels. Customers engage through multiple mediums, such as websites, mobile applications, call centers, and brick-and-mortar locations, navigating through layers of advanced applications with each interaction. With Aurea Process, your automation of business processes can adapt to your evolving infrastructure, ensuring smooth integration throughout. This platform allows you to design precisely the experiences you want to offer your customers and implement them seamlessly across both digital and physical environments. By promoting cooperation between IT and business units, you can strengthen their collaborative efforts toward common goals during every customer encounter, whether it involves technology or personal service. This teamwork ultimately fosters a more unified and effective customer experience, creating greater satisfaction and loyalty among your clientele. Such a strategic alignment can lead to innovative solutions and improved service delivery that benefits both the business and its customers.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Saltech Consulting
Date Founded
2015
Company Location
Hungary
Company Website
saltech-consulting.com
Company Facts
Organization Name
Aurea
Date Founded
2012
Company Location
United States
Company Website
www.aurea.com/library/process/
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Categories and Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging