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What is Pega Professional Services?

We drive digital transformation by offering a wide range of solutions that leverage Pega’s cutting-edge technology. As an official Pega partner, we utilize this groundbreaking technology to create customized digital process automation (DPA) and customer relationship management (CRM) applications specifically designed for enterprise clients spanning various industries. Our methodology emphasizes delivering significant value through agile practices, lean principles, and design thinking. Recognized as a frontrunner in cloud software for customer engagement, service, and digital process automation, Pega is relied upon by some of the largest and most respected brands globally. These brands employ Pega’s AI-enhanced software to improve every customer engagement across various platforms while maintaining their brand integrity. In addition, Pega’s low-code application development platform allows organizations to quickly design and modify applications that meet the changing demands of customers and employees, thus promoting worldwide digital transformation. By embracing Pega's capabilities, businesses can experience advantages like heightened customer satisfaction, decreased operational expenses, and increased customer lifetime value, all of which contribute to a strong competitive position in the market. As the business landscape continues to evolve, it is crucial for companies to harness Pega's innovative solutions to remain successful and adaptable. In doing so, they can ensure they are ready to meet future challenges head-on.

What is Followit?

Manage and collaborate on business workflows from inception to completion using a secure and versatile online platform. Make certain that all crucial information is recorded and available for you and your team to monitor significant details effectively. Delegate the case to a designated team, department, or individual to collect further information or appropriately assign responsibility. Examine all communications, including notes, attachments, and the case history up to its resolution, all consolidated in one location. Avoid the frustration of toggling between various applications or windows, as everything necessary is readily accessible within the case itself. Understanding that different industries have distinct processes, Followit provides extensive customization options to cater to your unique business needs, even integrating unstructured processes seamlessly. How can you assess your employees' productivity or the efficacy of your workflows? What methods can you adopt to pinpoint delays? With over 12 reporting options for cases, alongside filters and employee KPIs that evaluate data from a wide range to focused insights, you'll acquire valuable information about your operations. This all-encompassing strategy not only enhances workflow efficiency but also significantly boosts overall productivity and team engagement. Leveraging these insights can lead to more informed decision-making and better resource allocation across your organization.

Media

Media

Integrations Supported

Google Chrome
Microsoft Azure
Slack

Integrations Supported

Google Chrome
Microsoft Azure
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Saltech Consulting

Date Founded

2015

Company Location

Hungary

Company Website

saltech-consulting.com

Company Facts

Organization Name

Followit

Date Founded

2015

Company Website

www.followit.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

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