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Ratings and Reviews 0 Ratings
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What is Pega for IoT?
Making informed business decisions relies heavily on the analysis of real-time data collected from various devices and sensors, allowing for swift responses. The advent of the IoT era brings a multitude of interconnected devices, which opens up considerable possibilities for the automatic generation of valuable insights and the establishment of new revenue streams. By utilizing Pega’s leading case management and BPM solutions, businesses can effectively convert insights derived from IoT into strategically aligned actions that traverse multiple business and system domains. Pega Machine Health is essential in this process, as it continually integrates individuals, processes, devices, and data to bolster the performance and value of linked IoT devices. This capability enables companies to assess situations comprehensively while also suggesting preventive strategies and repairs, significantly improving the overall customer experience. To keep a competitive advantage in the rapidly evolving IoT environment, organizations can harness the exceptional agility offered by Pega 7. Additionally, Pega 7 equips IoT teams with the tools to consistently enhance both the analytical frameworks and the coordination of actions inspired by IoT data, thereby ensuring ongoing operational excellence. Ultimately, these advanced features cultivate a proactive organizational culture, significantly boosting their ability to respond to new challenges and seize opportunities. As a result, businesses are better positioned to thrive in the dynamic landscape of the digital age.
What is Pega GenAI Knowledge Buddy?
Pega GenAI Knowledge Buddy is a cutting-edge AI assistant that leverages natural language processing and machine learning to provide quick and accurate answers derived from an organization's knowledge base. By seamlessly connecting with existing content libraries, it empowers both employees and customers to easily find the information they need, eliminating the inconvenience of manual searching. This tool greatly enhances customer self-service by offering clear, conversational responses across web and mobile platforms, which reduces the necessity for direct support engagements. In addition to benefiting customers, Knowledge Buddy serves as an immediate support resource for service agents and sales teams, delivering precise information that improves customer interactions. It also boosts back-office efficiency by swiftly accessing procedural documents and guidelines, facilitating effective task completion. Prioritizing enterprise-grade security, this tool allows organizations to control user access while maintaining transparency in their operations. By making information more accessible, it cultivates a work environment that is both knowledgeable and responsive, ultimately leading to higher satisfaction among all users. Moreover, the capability to learn and adapt over time ensures that the Knowledge Buddy remains a valuable asset in an evolving business landscape.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Pegasystems
Date Founded
1983
Company Location
United States
Company Website
www.pega.com/products/platform/iot
Company Facts
Organization Name
Pegasystems
Date Founded
1983
Company Location
United States
Company Website
www.pega.com/products/genai-knowledge-buddy
Categories and Features
IoT
Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization
