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Ratings and Reviews 17 Ratings

What is Peppermint CX365?

Peppermint CX365, built on the Microsoft Dynamics Industry Application Platform, presents a wide range of legal service applications tailored to meet the demands of top-tier legal firms. It enhances visibility and control, facilitating more efficient task allocation and management. By establishing streamlined processes, it boosts productivity and accelerates legal workflows. Furthermore, the platform is crafted to elevate client experiences, distinguishing firms in a highly competitive market. Through a powerful CRM system, it assists in recognizing, managing, and optimizing growth prospects for legal practices. Specifically designed for the legal sector, it includes mobile capabilities that encourage user engagement and foster a customer-oriented culture within the organization. This platform allows for seamless management of client relationships, bids, tenders, and marketing strategies. Additionally, it offers comprehensive transaction and legal accounts features, ensuring effective financial account management. Users gain access to detailed, customizable real-time reports and dashboards that deliver valuable insights into time and cost metrics, enabling firms to make well-informed strategic decisions for ongoing enhancement. With these advanced tools, legal organizations can significantly improve their operational efficiency while also securing a competitive advantage in the industry. Ultimately, the implementation of Peppermint CX365 can lead to transformative changes that align legal practices with modern client expectations and industry standards.

What is LegalEdge?

LegalEdge is an enterprise-grade case management solution designed for government and public-sector legal teams. It supports prosecutors, public defenders, and municipal or agency attorneys with tailored workflows and data structures. The platform manages cases, people, documents, and activities in a unified environment. As a fully server-side application, LegalEdge works across all modern devices without requiring local installations. Attorneys and investigators can access the system securely from court, home, or the field. Mobile compatibility makes it ideal for dynamic legal environments. LegalEdge’s integration capabilities reduce data duplication by syncing information across justice systems. This improves accuracy and saves valuable administrative time. The platform offers flexible implementation options, from quick load-and-go deployments to full-service installations. Its long-term development reflects deep experience in legal case management. Security, stability, and performance are core design priorities. LegalEdge helps legal organizations modernize operations while controlling costs.

Media

Media

Integrations Supported

Microsoft 365
BigHand Dictation and Speech Recognition
ClickDimensions
GBG Identity Verification
InfoTrack
Introhive
Microsoft Azure
Microsoft Dynamics 365
SignIT
Template Studio
Zylpha
esendex

Integrations Supported

Microsoft 365
Authority Court
Axon Evidence
Collabora Online
CommandCentral
Gmail
Google Calendar
Laserfiche
Spillman Flex Records

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Peppermint Technology

Date Founded

2010

Company Location

United Kingdom

Company Website

www.pepperminttechnology.co.uk/solutions/peppermint-cx365/

Company Facts

Organization Name

LegalEdge Software

Date Founded

1989

Company Location

United States

Company Website

www.legaledge.com

Categories and Features

Categories and Features

Law Practice Management

Calendar Management
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking

Legal

Not specified

Legal Case Management

Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Task Management
Time Tracking

Legal Document Management

Access Controls
Archiving & Retention
Collaboration
Contract Management
Document Assembly
Document Indexing
Document Tagging
Full Text Search
Version Control

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