Percept Insight Reviews & Ratings

Percept Insight

5.0 out of 5 stars
Hotjar Reviews & Ratings

Hotjar

4.8 out of 5 stars

Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 6 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is Percept Insight?

Percept Insight (pi) offers a comprehensive no-code SAAS platform that enhances your business intelligence with actionable insights at a fraction of the cost typically associated with traditional methods. For marketers, this means the ability to influence consumer behavior in real-time with unmatched accuracy; for instance, PI enables the deployment of timely WhatsApp reminders for users who have abandoned their shopping carts, ensuring immediate and significant impact without the hassle of cumbersome data imports. Product managers benefit from enhanced visibility into user interactions, uncovering trends such as the time taken to complete an order or preferred navigation paths, which facilitates the development of improved product strategies and the optimization of both top-performing and underachieving features. Simultaneously, engineers can easily configure reports to trigger alerts and incidents, all without writing a single line of code. Ultimately, Percept Insight is more than just a software tool—it's a strategic partner dedicated to revolutionizing business results, and its benefits are being acknowledged across various industries by a diverse array of companies. I am eager to explore how we can seamlessly integrate this groundbreaking solution into your operations, empowering you to harness data like never before and drive your business forward.

What is Hotjar?

Achieve a more profound understanding of your website's user experience without becoming inundated with excessive data. Unlike conventional web analytics tools that primarily concentrate on traffic statistics, they often overlook the genuine actions taken by users—this is where Hotjar proves invaluable. By tracking essential metrics such as Customer Satisfaction (CSAT), Net Promoter Score (NPS®), and the Voice of Customer (VOC), you can gain a more accurate picture of user sentiment. Eliminate guesswork by leveraging Session Recordings to see how users engage with your site, which helps you relate to their difficulties. Analyzing user interactions and asking pertinent questions at key moments can significantly boost engagement levels. Hotjar easily integrates with many popular platforms, simplifying the visualization of user behaviors. This visual display of clicks, taps, and scrolling patterns offers critical insights into what motivates users and their preferences. Moreover, observing actual visitor interactions through recordings allows you to pinpoint specific areas that need enhancement, enabling you to better meet your audience's expectations. In the end, Hotjar equips you with the tools necessary to foster a more user-focused experience, ultimately leading to improved satisfaction and loyalty.

Media

Media

Integrations Supported

Shopify
Webflow

Integrations Supported

Shopify
Webflow
Boxmode
Convert Experiences
Desktop.com
Ethyca
Hostinger Website Builder
HubSpot Content Hub
HubSpot Customer Platform
Phonesites
QuickSilk
Rippling
Shift
Smarty Software
Squarespace
Stackpile
Subbly
Ucraft Logo Maker
Unbounce
Workers by Delos

API Availability

Has API

API Availability

Pricing Information

$1/analytics and engage
Percept Insight offers simple and transparent pricing where you pay for what you use, starting at just $1. It caters to product managers, marketers, and analysts across various industries and business sizes. All features are included with no tiers, and you only pay for your usage. Custom invoicing is available with the Enterprise plan, which includes:
• Full access to reports and dashboards
• Report Privacy Controls & Event Governance
• Dedicated Customer Success Manager with support
If you exceed event limits on Base or Pro plans, you may need to upgrade, while Enterprise plans can be adjusted as needed. For additional bandwidth, contact our support team or reach out to our sales team.

Pricing Information

$99 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Raptorise

Date Founded

2023

Company Location

India

Company Website

perceptinsight.com

Company Facts

Organization Name

Hotjar

Date Founded

2014

Company Location

Malta

Company Website

www.hotjar.com

Categories and Features

Category Management

Not specified

User Research

Not specified

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management

Customer Feedback

Alerts / Notifications
Behavior Analytics
Screenshot / Screen Capture
User Testing Tools
Video Feedback
Website Feedback

Customer Journey Mapping Tools

Behavioral Analytics
Surveys & Feedback

Customer Retention

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Website Analytics

Marketing Analytics

Customer Journey Mapping
Dashboard
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Heatmaps
Screen Activity Recording
Usability Testing
User Journeys
User Research

Visual Feedback

Not specified

Web Analytics

Form Analytics
User Interaction Tracking

Website Optimization Tools

Performance Metrics
Problem Area Alerts

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