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What is PerfectServe?

Engaging with your healthcare team has reached an unprecedented level of efficiency and fluidity. Our cutting-edge software is specifically crafted to eliminate geographical and organizational hurdles, guaranteeing that you reach the right person exactly when you need to. PerfectServe effectively organizes and supervises all workflow procedures, call schedules, and contact preferences for each practice, workgroup, and member of the care team, alleviating any concerns about who is available on call. Through the implementation of Dynamic Intelligent Routing®, you are connected to the most qualified individual who can take prompt action, requiring only the patient's name for this process. PerfectServe® swiftly identifies and links you to the team members actively involved in that patient's care. By incorporating automated messaging and secure virtual consultations, we aim to elevate patient support throughout their entire care journey, also allowing for the inclusion of family members when necessary. Furthermore, by providing operators with intuitive call management tools, we markedly improve the experience for patients reaching out, ensuring that each interaction is as seamless and effective as possible. This holistic approach not only streamlines communication but also fosters a more collaborative environment for patient care.

What is OhMD?

OhMD provides the fastest and most straightforward way to connect with both patients and your team. It enables patients to communicate easily via text without the need to download any apps, while simultaneously giving your staff tools that can save them significant time each day. This cutting-edge solution effectively minimizes appointment cancellations, as patients value the efficient communication it offers. OhMD is an excellent option for facilitating interactions between patients and teams within a framework that is compliant with HIPAA regulations. By offering the convenience of texting and video features without requiring app downloads, you can eliminate the hassle of phone calls, voicemails, and the frustrating game of phone tag. Furthermore, it enhances communication among colleagues, care teams, and referring providers through its HIPAA-compliant texting platform available across iOS, Android, and web platforms. With the implementation of effective texting, the tedious cycle of phone tag and voicemail messages can be replaced, leading to improved patient care. Also, for those looking to optimize their usage of OhMD and efficiently store all patient communications within their electronic health records, we provide over 50 EHR integrations that ensure seamless interoperability, allowing for a holistic approach to patient management. This functionality not only streamlines processes but also enables healthcare providers to dedicate more time to patient care rather than administrative responsibilities. Ultimately, OhMD transforms communication in healthcare, making it more effective and responsive to both patient and provider needs.

Media

Media

Integrations Supported

Care Director
EPIC HRMS
Oracle Health Ambulatory EHR
WhatsApp
athenahealth Population Health
eClinicalWorks

Integrations Supported

Care Director
EPIC HRMS
Oracle Health Ambulatory EHR
WhatsApp
athenahealth Population Health
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PerfectServe

Company Location

United States

Company Website

www.perfectserve.com

Company Facts

Organization Name

OhMD

Date Founded

2013

Company Location

United States

Company Website

www.ohmd.com

Categories and Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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