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What is Performax360?
The LIVE 360° Customer Service assessment can be customized to address the unique needs and demands of your organization. According to McKinsey's insights from 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is enhancing teamwork and cross-functional collaboration within customer service departments. This innovative platform, known as Performax360, operates as a Cloud-based Software as a Service (SaaS) solution, providing four distinct hosting options for deployment. Involving a variety of stakeholders is essential for effective strategic and operational decision-making, whether it relates to an internal process, project, or initiative. The real-time collaboration among employees, customers, and partners plays a critical role in the co-creation of groundbreaking products and services while enabling the resolution of challenges in inventive ways. By nurturing ongoing interactions with stakeholders, ranging from executive leadership to frontline workers, along with customers and partners, organizations can greatly enhance the execution of their strategies. This collaborative approach not only streamlines operational workflows but also significantly elevates the overall customer experience, leading to long-lasting positive outcomes. As a result, organizations can ensure that they are consistently meeting and exceeding customer expectations.
What is Frontline.Cloud?
Our specialization is rooted in cloud-native technology, and in response to the changing dynamics of the market, Digital Defense's Frontline.Cloud platform reliably delivers straightforward security solutions that achieve remarkable outcomes while reducing the administrative burdens commonly associated with on-premise and hybrid environments. As the pioneer of the very first SaaS security platform, Digital Defense was ahead of the curve, establishing a standard for SaaS solutions long before cloud security gained widespread attention and well ahead of competitors that later entered the field. The Frontline.Cloud security Software as a Service (SaaS) platform features a comprehensive range of tools, including Frontline Vulnerability Manager™ (Frontline VM™), Frontline Pen Testing™ (Frontline Pen Test™), Frontline Web Application Scanning™ (Frontline WAS™), and the latest addition, Frontline Active Sweep (Frontline ATS™). Our dedication to continuous innovation ensures that we are always enhancing our services to cater to the varying security requirements of contemporary organizations. By remaining attuned to market trends, we are well-equipped to support our clients in navigating the complexities of cybersecurity.
Integrations Supported
AT&T Alien Labs Open Threat Exchange
Frontline Vulnerability Manager
Integrations Supported
AT&T Alien Labs Open Threat Exchange
Frontline Vulnerability Manager
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Performax
Date Founded
2015
Company Location
United States
Company Website
www.performax360.com
Company Facts
Organization Name
Fortra
Date Founded
1982
Company Location
United States
Company Website
digitaldefense.com
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Categories and Features
IT Security
Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting
Vulnerability Management
Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning
Vulnerability Scanners
Asset Discovery
Black Box Scanning
Compliance Monitoring
Continuous Monitoring
Defect Tracking
Interactive Scanning
Logging and Reporting
Network Mapping
Perimeter Scanning
Risk Analysis
Threat Intelligence
Web Inspection