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Ratings and Reviews 0 Ratings
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What is Performax360?
The LIVE 360° Customer Service assessment can be customized to address the unique needs and demands of your organization. According to McKinsey's insights from 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is enhancing teamwork and cross-functional collaboration within customer service departments. This innovative platform, known as Performax360, operates as a Cloud-based Software as a Service (SaaS) solution, providing four distinct hosting options for deployment. Involving a variety of stakeholders is essential for effective strategic and operational decision-making, whether it relates to an internal process, project, or initiative. The real-time collaboration among employees, customers, and partners plays a critical role in the co-creation of groundbreaking products and services while enabling the resolution of challenges in inventive ways. By nurturing ongoing interactions with stakeholders, ranging from executive leadership to frontline workers, along with customers and partners, organizations can greatly enhance the execution of their strategies. This collaborative approach not only streamlines operational workflows but also significantly elevates the overall customer experience, leading to long-lasting positive outcomes. As a result, organizations can ensure that they are consistently meeting and exceeding customer expectations.
What is Infor Logistics Management?
Infor® Logistics Management solutions support a wide range of activities, from managing local warehouses to the complex planning and execution of global transportation, ensuring that supply chains function efficiently regarding speed, precision, and cost-effectiveness to fulfill customer and market demands. With the Infor Nexus network, organizations gain extensive global visibility, which significantly improves operational efficiency within warehouses and throughout the entire transportation network. By refining fulfillment processes, enhancing customer experiences, and optimizing inventory management, businesses can realize notable decreases in operational expenses while boosting overall supply chain effectiveness. Our Logistics Management software is crafted to provide real value, with warehouse management features available in both cloud-based and on-premises options, offering a wealth of functionalities without necessitating expensive customizations. Furthermore, the integration of global transportation management and supply chain visibility provided by the Infor Nexus network encourages collaboration among trading and service partners, resulting in synchronized operations and improved transparency across the supply chain. This comprehensive logistics management strategy ultimately empowers organizations with the necessary tools to adeptly tackle the challenges presented by modern supply chains, leading to more resilient and agile operations. Through this innovative approach, companies can better adapt to changing market dynamics and customer needs.
Integrations Supported
CloudSuite
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Performax
Date Founded
2015
Company Location
United States
Company Website
www.performax360.com
Company Facts
Organization Name
Infor
Date Founded
2002
Company Location
United States
Company Website
www.infor.com/products/logistics-management
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Categories and Features
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management