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Ratings and Reviews 4 Ratings
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What is Perspective AI?
Perspective AI is a cutting-edge platform for customer research that leverages artificial intelligence to foster authentic conversations, yielding deep insights into customer behavior and enabling informed decision-making. By employing a single topic prompt, it seamlessly generates conversation guides and facilitates engaging interviews, whether through voice or text, at scale, and promptly delivers summaries, interactive analyses, and shareable highlights to align teams with customer needs, challenges, and aspirations. The platform's continuous Voice of Customer (VOC) memory system ensures that every new interaction adds value to a centralized knowledge base, while real-time dashboards reveal trends, sentiment, and critical decision-making factors without the need for extensive manual setups or complex integrations. Additionally, its rapid deployment in just minutes empowers product managers, customer success leaders, and market researchers to access AI-enhanced dialogues that transform qualitative data into actionable strategies, significantly boosting business performance. This innovative methodology not only helps organizations remain nimble and adaptable to shifting customer demands but also plays a crucial role in maintaining competitiveness in an ever-evolving market environment, highlighting the importance of staying attuned to customer feedback.
What is Discuss.io?
Discuss.io is an innovative platform designed to help international brands and agencies efficiently plan, conduct, and disseminate qualitative research discussions on a large scale. Our services support enterprise market researchers, UX professionals, product managers, sales teams, and brand managers in enhancing consumer engagement and optimizing their workflows. Notable features encompass live video interviews, mobile screen sharing, interactive whiteboards, and advanced tagging capabilities. Users can swiftly generate highlight reels that capture important moments, saving them valuable time spent on video review. Additionally, we provide an extensive array of market research services, such as moderation, human translation, recruitment, and program management available through our marketplace, ensuring comprehensive support for all research needs. By leveraging our platform, teams can foster deeper insights into consumer behavior and preferences.
Integrations Supported
Desktop.com
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Perspective AI
Company Location
United States
Company Website
getperspective.ai/
Company Facts
Organization Name
Discuss.io
Date Founded
2012
Company Location
United States
Company Website
discuss.io
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
Video Interviewing
Archiving
Candidate Portal
Feedback Management
Invitations
One-on-One Interviews
Panel Interviews
Practice Sessions
Question Bank
Recording
Scoring
Virtual / Pre-Recorded Interviews