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What is Perspective API?

The existence of toxic behavior in digital spaces poses a considerable challenge for content creators and platform operators alike. This type of abuse can silence essential viewpoints in discussions, often pushing those who are already marginalized further away from engaging in meaningful dialogue. To combat this pervasive issue, publishers, platforms, and individual users can utilize the features offered by Perspective across various settings, including comment sections, forums, and any text-based interactions. Developers can tailor and deploy Perspective to meet the needs of varied audiences, ensuring it remains responsive and effective. Moderators find Perspective useful as it allows them to efficiently prioritize and evaluate flagged comments for their suitability. Moreover, this tool offers constructive feedback to users who post harmful messages, encouraging them to rethink their contributions. Additionally, developers can incorporate features that enable readers to filter out undesirable comments, such as hiding them from view. Ultimately, Perspective has been shown to boost user participation by creating a safer environment for discussions and empowering people to engage more positively online, which contributes to a healthier digital ecosystem. As the issue of online toxicity continues to evolve, the implementation of innovative solutions like Perspective becomes increasingly vital to ensure all voices are represented without the threat of harassment, fostering a more inclusive online community.

What is Perspective AI?

Perspective AI is a cutting-edge platform for customer research that leverages artificial intelligence to foster authentic conversations, yielding deep insights into customer behavior and enabling informed decision-making. By employing a single topic prompt, it seamlessly generates conversation guides and facilitates engaging interviews, whether through voice or text, at scale, and promptly delivers summaries, interactive analyses, and shareable highlights to align teams with customer needs, challenges, and aspirations. The platform's continuous Voice of Customer (VOC) memory system ensures that every new interaction adds value to a centralized knowledge base, while real-time dashboards reveal trends, sentiment, and critical decision-making factors without the need for extensive manual setups or complex integrations. Additionally, its rapid deployment in just minutes empowers product managers, customer success leaders, and market researchers to access AI-enhanced dialogues that transform qualitative data into actionable strategies, significantly boosting business performance. This innovative methodology not only helps organizations remain nimble and adaptable to shifting customer demands but also plays a crucial role in maintaining competitiveness in an ever-evolving market environment, highlighting the importance of staying attuned to customer feedback.

Media

Media

Integrations Supported

Jigsaw

Integrations Supported

Jigsaw

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Perspective

Company Website

www.perspectiveapi.com

Company Facts

Organization Name

Perspective AI

Company Location

United States

Company Website

getperspective.ai/

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

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