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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
What is PetSitConnect?
Easily organize one or multiple pet sitting appointments with just a few clicks of your mouse. Our scheduling system is specifically designed to cater to pet sitters, giving you the flexibility to customize your pricing, services, and offerings to fit your business needs. Furthermore, you can oversee the content of invoices and notifications sent to both clients and staff alike. This fully automated customer relationship management system is exclusively built for pet sitters, boasting features such as customer data management, the capability to book new client consultations, handle online inquiries, and enable automatic invoice payments. If you find yourself in need of support, help is conveniently accessible via email, help tickets, or phone calls. Should you require a guided tour of the system to help you begin, simply contact us! The invoicing system works harmoniously with your PayPal Pro or Authorize.net payment gateway, allowing your clients to process payments online with ease. You have the option to send invoices immediately or schedule them for later delivery at your discretion. Moreover, you can accept sitter applications online and manage your recruitment process efficiently, while also utilizing maps to pinpoint applicants in areas where assistance is needed. This all-encompassing tool transforms the way you manage your pet sitting business, making it not only simpler but also significantly more productive in your daily operations. With these robust features at your disposal, you can focus more on providing exceptional care for pets instead of getting bogged down by administrative tasks.
What is BusyPaws?
Regardless of whether a dog training and daycare business is large or small, it typically needs at least five different software tools to effectively oversee its operations. BusyPaws combines all these essential functions into a single platform, which not only streamlines your processes but also helps you save both time and financial resources. This comprehensive approach allows business owners to focus more on what truly matters: providing excellent care for their furry clients.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$24.99 per month
Free Trial Offered?
Free Version
Pricing Information
$49
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PetSitConnect.com
Date Founded
2011
Company Location
United States
Company Website
www.petsitconnect.com
Company Facts
Organization Name
BusyPaws
Date Founded
2020
Company Location
Canada
Company Website
www.busypaws.app/
Categories and Features
Pet Sitting
Billing & Invoicing
Client Management
Credit Card Processing
Customer Portal
GPS Check-in / Check-Out
Key Management
Recurring Appointments
Scheduling
Staff Management
Categories and Features
Kennel
Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management
Pet Grooming
Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Client Management
Commission Management
Inventory Management
Mobile Grooming
Point of Sale (POS)
Recurring Appointments
Services List
Staff Management
Pet Sitting
Billing & Invoicing
Client Management
Credit Card Processing
Customer Portal
GPS Check-in / Check-Out
Key Management
Recurring Appointments
Scheduling
Staff Management