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What is Phonexia Speech Platform?

Phonexia offers an extensive array of innovative voice recognition and voice biometrics technologies designed to fulfill the requirements of both commercial enterprises and government entities. Their products leverage the latest breakthroughs in artificial intelligence, voice biometrics research, acoustics, and phonetics, resulting in solutions that are exceptionally accurate, rapid, and scalable. With Phonexia's AI-driven offerings, users can create voicebots and authenticate speaker identities through voice biometrics. Additionally, the platform enables the transcription of spoken words into written text and allows for the identification of speakers within large audio datasets. This advanced voice biometric authentication simplifies the process of accessing client information while also providing robust fraud detection capabilities. As a result, organizations can enhance their security measures and streamline operations effectively.

What is Hecttor?

Hecttor revolutionizes call center operations by providing real-time speech speed adjustments, helping agents better understand fast-speaking customers without delays. This tool improves agent efficiency by reducing misunderstandings and the need for repetition, which leads to faster response times and increased first-call resolution rates. By focusing on resolving customer issues quickly, Hecttor helps improve call durations, customer satisfaction (CSAT), and overall service quality. With secure, on-device processing and simple integration, Hecttor is a game-changer for businesses aiming to enhance customer interactions and streamline operations.

Media

Media

No images available

Integrations Supported

SYSTRAN
Vocalls

Integrations Supported

SYSTRAN
Vocalls

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Phonexia

Company Location

Czech Republic

Company Website

www.phonexia.com

Company Facts

Organization Name

Hecttor

Date Founded

2024

Company Location

United States

Company Website

hecttor.ai/

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

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