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What is Phonexia Voice Verify?

Clients can now authenticate themselves over the phone in under 30 seconds, resulting in significant reductions in both time and expenses. By utilizing voice biometrics, you can swiftly access your clients' information while also identifying potential fraud attempts in real time. With voice verification, clients can be authenticated in as little as 3 seconds, allowing for a seamless experience that eliminates the need for complex passwords. This innovative technology empowers customers to use their unique voice signatures for authentication, streamlining the process significantly. Phonexia Voice Verify leverages Phonexia Deep Embeddingsâ„¢, an artificial intelligence-driven speaker identification system that ensures rapid and precise speaker verification. As a state-of-the-art solution for contact centers, Phonexia Voice Verify enhances security through an intuitive and user-friendly interface that prioritizes efficiency and accuracy. This approach not only boosts operational effectiveness but also elevates customer confidence in security measures.

What is LexisNexis Voice Biometrics?

LexisNexis Voice Biometrics provides a remarkable authentication solution tailored for organizations and government bodies that frequently engage in numerous high-risk transactions, whether they occur remotely or through call centers. Similar to how a fingerprint works, a voice biometric or "voice print" recognizes individuals by examining the distinct sound characteristics, patterns, and rhythm of their voice. This service not only enhances security during remote, high-stakes transactions but also ensures a smooth experience for customers. By implementing LexisNexis® Voice Biometrics, organizations can bolster security measures, elevate customer satisfaction, and reduce the costs and risks associated with remote authentication methods. This advanced voice biometric authentication system, when paired with our identity verification solutions, offers a robust framework for secure enrollment and access for returning users in contact centers. As a result, businesses can achieve improved reliability in their transaction processes while embracing this innovative technology. Furthermore, the integration of such solutions paves the way for a more secure and efficient operational environment.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Phonexia

Date Founded

2006

Company Location

Czech Republic

Company Website

www.phonexia.com/en/product/voice-verify/

Company Facts

Organization Name

LexisNexis

Date Founded

1970

Company Location

United States

Company Website

risk.lexisnexis.com/products/voice-biometrics

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Categories and Features

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