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What is Phonexia Voice Verify?

Clients can now authenticate themselves over the phone in under 30 seconds, resulting in significant reductions in both time and expenses. By utilizing voice biometrics, you can swiftly access your clients' information while also identifying potential fraud attempts in real time. With voice verification, clients can be authenticated in as little as 3 seconds, allowing for a seamless experience that eliminates the need for complex passwords. This innovative technology empowers customers to use their unique voice signatures for authentication, streamlining the process significantly. Phonexia Voice Verify leverages Phonexia Deep Embeddings™, an artificial intelligence-driven speaker identification system that ensures rapid and precise speaker verification. As a state-of-the-art solution for contact centers, Phonexia Voice Verify enhances security through an intuitive and user-friendly interface that prioritizes efficiency and accuracy. This approach not only boosts operational effectiveness but also elevates customer confidence in security measures.

What is LumenVox Voice Biometrics?

Businesses can enhance their customer interactions by implementing voice biometrics authentication while maintaining robust security measures. LumenVox's Voice Biometrics technology evaluates customers by analyzing their voice recordings against a database of previously authenticated voice samples, known as "voiceprints," to determine authenticity or fraudulence. Just as each person's fingerprint is distinct, so is their voice, making Voice Biometric Authentication a powerful tool for identity verification. The adaptable nature of LumenVox's Voice Biometrics technology allows organizations to choose the most suitable method for their needs, facilitating a streamlined and secure approach to customer verification. By integrating LumenVox Voice Biometrics, companies not only improve the user experience and cut operational costs but also bolster their security protocols. Additionally, the inclusion of liveness detection offers an extra layer of protection, ensuring that interactions remain safe and reliable. Overall, this technology represents a significant advancement in both customer service and security practices.

Media

No images available

Media

Integrations Supported

Avaya Aura

Integrations Supported

Avaya Aura

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Phonexia

Date Founded

2006

Company Location

Czech Republic

Company Website

www.phonexia.com/en/product/voice-verify/

Company Facts

Organization Name

LumenVox

Date Founded

2001

Company Location

United States

Company Website

www.lumenvox.com

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

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