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What is Piccotello ?
In a quaint hotel or bed and breakfast, offering personalized service is of the utmost importance. Our innovative guest history feature allows you to effortlessly access the preferences of your visitors, ensuring that you provide outstanding service from the reservation stage through to check-in and throughout their entire stay. For those who often accommodate business travelers, integrating company profiles with individual guest accounts is straightforward and efficient. With just one click, you can produce invoices, customize reservations, and make quick adjustments to invoice items or addresses as needed. When handling group bookings, Piccotello simplifies the billing process by enabling the creation of partial invoices. Furthermore, our housekeeping management tool gives you a detailed overview of which rooms need attention, allowing you to delegate tasks to specific staff members or rearrange the cleaning order as necessary. This streamlined approach ensures that rooms are prepared for early check-ins, providing a fluid experience for every guest. By effectively managing cleaning schedules and keeping track of guest preferences, you ultimately elevate the quality of the hospitality experience, making it memorable for all who stay with you. In doing so, you foster a welcoming atmosphere that encourages guests to return time and again.
What is HotelEYE?
The HotelEYE Platform significantly improves guest satisfaction while enabling hotels to achieve seamless operational excellence. With two distinct applications designed for both staff and guests, HotelEYE serves as an all-encompassing solution for diverse hotel needs. Our flexible plans and pricing options empower you to tailor features according to your unique requirements and duration of use. We invite you to connect with us to address any inquiries or concerns you may have. Reception staff can efficiently monitor and address guest issues in real-time, ensuring timely service. Housekeepers are also able to inform the reception about completed tasks in each room with just a click, streamlining communication. Moreover, you can advertise appealing offers to your guests, which can lead to a notable increase in sales, as everyone enjoys a good bargain. Updating your hotel's menu to highlight popular dishes and seasonal specials is also a hassle-free process, requiring just a simple button press. In this manner, HotelEYE not only optimizes operational workflows but also significantly enriches the overall experience for guests, making their stay more memorable and enjoyable. Ultimately, the platform is designed to meet the evolving needs of the hospitality industry.
Integrations Supported
unTill
API Availability
Has API
API Availability
Has API
Pricing Information
$45 per month
Free Trial Offered?
Free Version
Pricing Information
$400 one-time payment
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Freetime Hospitality
Date Founded
2017
Company Location
Netherlands
Company Website
piccotello.com/en/products/
Company Facts
Organization Name
ATKEN Techniki
Date Founded
2010
Company Location
Greece
Company Website
www.hoteleye.eu/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental