Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Admin By Request Endpoint Privilege Management Reviews & Ratings
    4.8 out of 5 stars 109 Ratings
    Company Website for Admin By Request Endpoint Privilege Management
  • ScreenMeet Reviews & Ratings
    4.5 out of 5 stars 36 Ratings
  • NinjaOne Reviews & Ratings
    4.7 out of 5 stars 6,907 Ratings
    Company Website for NinjaOne
  • ISL Light Remote Desktop Reviews & Ratings
    4.6 out of 5 stars 1,608 Ratings
    Company Website for ISL Light Remote Desktop
  • iVerify Reviews & Ratings
    5.0 out of 5 stars 1 Rating
    Company Website for iVerify
  • ThreatLocker Reviews & Ratings
    4.8 out of 5 stars 759 Ratings
    Company Website for ThreatLocker
  • ESET PROTECT Advanced Reviews & Ratings
    4.6 out of 5 stars 2,368 Ratings
    Company Website for ESET PROTECT Advanced
  • ManageEngine Endpoint Central Reviews & Ratings
    4.6 out of 5 stars 3,409 Ratings
    Company Website for ManageEngine Endpoint Central
  • Keeper Security Reviews & Ratings
    4.6 out of 5 stars 1,812 Ratings
    Company Website for Keeper Security
  • Bluehost Reviews & Ratings
    4.5 out of 5 stars 32,205 Ratings
    Company Website for Bluehost

What is Remo?

With the expansion of the mobile workforce, IT departments face the challenge of providing remote support to employees located in diverse areas. Remote Access technology plays a vital role in keeping teams connected, facilitating the smooth rollout of software updates, resolving IT issues, and enhancing collaboration among colleagues. Moreover, it protects users from accidentally clicking on dangerous links, effectively mitigating malware threats from various sources, including email, Skype, attachments, and web browsing. To protect against data breaches, real-time alerts can be activated based on particular keywords, actions concerning files, sensitive information like Social Security numbers or credit card data, and any unauthorized privilege alterations. Each device also offers comprehensive video recording and keyword search functions for situations that necessitate in-depth review and analysis. Furthermore, Employee Monitoring is essential in preventing users from interacting with harmful links, thereby safeguarding against malware risks across numerous platforms such as email, Skype, attachments, websites, and popular messaging applications like Slack. These strategies not only bolster security but are also crucial for fostering an efficient and productive remote working environment where employees can thrive.

What is Median Cobrowse?

Enhance the experience of your customers by turning them into passionate advocates through the innovative use of Screen Share-enabled support. This cutting-edge strategy can reduce support time by as much as 82% in a matter of minutes, which can lead to a significant boost in customer satisfaction due to immediate solutions. By reimagining your support team as a revenue-generating asset, you can streamline the support process considerably. The capacity to see your customers' screens allows you to direct them towards solutions directly, making assistance both simple and effective. With Median, you can monitor your website visitors in real-time as they browse, allowing you to seamlessly enter their session, navigate their screens alongside them, and offer precise guidance. This approach not only minimizes the duration of support interactions but also removes the necessity for customers to elaborate on their problems, ultimately leading to fewer future support inquiries through the intuitive screen-sharing feature. Start your experience with a complimentary trial today, and take advantage of Median’s compatibility with 12 major chat platforms. Transitioning from chat to screen sharing is effortless with a single click, ensuring that interactive and straightforward support is always accessible once you implement the Median code on your website. This dynamic tool not only enriches customer interactions but also empowers your support team to deliver timely and effective solutions, thereby fostering stronger relationships with your clients. Embrace this transformative approach to support and elevate your service standards to new heights.

Media

Media

Integrations Supported

Google Docs

Integrations Supported

Chatra
Intercom
LiveChat
Olark
Re:amaze
Slaask
SnapEngage
Zendesk
tawk.to

API Availability

API Availability

Has API

Pricing Information

$475.00/year/user
Free Trial Offered?

Pricing Information

$50 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Pilixo

Date Founded

2013

Company Location

United States

Company Website

www.pilixo.com

Company Facts

Organization Name

Median

Date Founded

2017

Company Location

United States

Company Website

www.hellomedian.com

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Surveys & Feedback

Categories and Features

Co-Browsing

Not specified

Remote Support

Not specified

Screen Sharing

Not specified

Popular Alternatives

Bodi Reviews & Ratings

Bodi

Pilixo

Popular Alternatives

TeamViewer Reviews & Ratings

TeamViewer

4.7 out of 5 stars
Avast Premium Security Reviews & Ratings

Avast Premium Security

Avast
4.5 out of 5 stars