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What is PinPoint Scheduling?

Remove the guesswork regarding whether your clients have sent you text messages by allowing direct viewing and responding to their texts. When a car is ready for pickup, just drop them a message to let them know! As text messaging has increasingly become the dominant form of communication, preparedness is key. Understanding that businesses frequently manage multiple departments or a variety of technicians, we’ve launched Calendar Groups to streamline the scheduling process. This tool allows you to see all teams or technicians on a single daily calendar, providing a quick overview of availability. No more switching between different screens, which can often lead to annoyance when trying to secure a single appointment. Want to minimize "No Show" rates? Customers frequently forget due to their hectic schedules, which can inadvertently affect your revenue. By introducing automated SMS and email reminders a day prior to their appointments, you can help ensure they remember and arrive, thereby safeguarding your profits. Moreover, this proactive strategy not only boosts customer satisfaction but also fosters stronger engagement by keeping clients well-informed. Ultimately, empowering your customers with timely reminders can lead to a more efficient operation and better business outcomes.

What is Microsoft Bookings?

Simplifying the scheduling and management of appointments for your clientele is effortlessly achieved with Bookings. Your customers will value the convenience, flexibility, and independence it offers, as they can visit your booking page at their leisure to choose the desired service and time, receive a confirmation email and calendar invite, and have the ability to reschedule or cancel their appointments when needed. For clients who still prefer to book via phone, you can easily enter their details, and Bookings will take care of all confirmations and reminders seamlessly. This solution presents a quick and easy alternative to the often cumbersome process of scheduling over the phone. With a user-friendly, customizable website, your clients have the ability to check available time slots and make appointments around the clock. Furthermore, you gain the advantage of a private calendar that simplifies your appointment management while benefiting from automated confirmations and reminders that boost efficiency. Monitoring missed appointments is essential, and Bookings allows you to significantly lower no-show rates by sending automatic reminders to both clients and your team. The streamlined appointment management not only elevates customer satisfaction but also optimizes the overall functioning of your business, leading to improved operational effectiveness and enhanced client relationships over time.

Media

Media

Integrations Supported

Answering Service Care
Chat Agents
EZ-VOTE Connect
Etheia
Exclaimer
Google Calendar
Microsoft 365
Microsoft Dynamics 365 Finance
Microsoft Dynamics Supply Chain Management
Microsoft Loop
Microsoft Outlook
Microsoft Power Platform
Simplicate
Switch Automation

Integrations Supported

Answering Service Care
Chat Agents
EZ-VOTE Connect
Etheia
Exclaimer
Google Calendar
Microsoft 365
Microsoft Dynamics 365 Finance
Microsoft Dynamics Supply Chain Management
Microsoft Loop
Microsoft Outlook
Microsoft Power Platform
Simplicate
Switch Automation

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00/month
Free Trial Offered?
Free Version

Pricing Information

$12.50 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PinPoint Scheduling

Date Founded

2014

Company Location

United States

Company Website

pinpointscheduling.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/es-mx/microsoft-365/business/scheduling-and-booking-app

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

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