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What is PingPong?

PingPong simplifies your product research by linking you with users for interviews across the globe. Our Instant panel grants you access to a large network of tens of thousands of testers from various locations. Scheduling interviews is a breeze; just let us know when you’re available, and we’ll coordinate the sessions to align with your schedule. Say goodbye to the complications of software installations and video conferencing, as our platform offers integrated video calls—just log in when your interview begins. You can conveniently access all your research data in one place and easily share findings with your team. After each session, we ensure that testers promptly receive their compensation, freeing you from the burden of managing payments. User interviews and testing have reached unprecedented levels of simplicity. PingPong is tailored to meet all your remote UX research needs, from finding testers to handling payments seamlessly. You can explore an extensive database of over 130,000 potential research participants, enhancing both the efficiency and depth of your studies. With PingPong, you can dedicate more time to deriving actionable insights rather than getting bogged down by logistical concerns. This innovative platform ensures that your research process is not only streamlined but also highly effective, empowering you to achieve your objectives with ease.

What is Ethnio?

Enhance continuous exploration within your product team by utilizing a comprehensive participant management platform specifically designed for UX research. With a personalized CRM system, you can easily oversee all interactions with participants, ensuring nothing slips through the cracks. By employing tags, notes, segments, and filters, you can keep your participant organization tidy, making essential engagement records readily available. Participants can conveniently choose from various time slots and book their sessions via a weekly calendar view, streamlining the process and eliminating the hassle of account creation. Furthermore, a Combined Calendar feature lets you gather all studies in a single interface, allowing stakeholders to engage smoothly in ongoing, individual, or multiple studies with integrated details for Zoom or other meeting venues. You can offer incentives across more than 140 countries and multiple currencies, while also putting limits in place to mitigate potential tax issues for recipients. Financial management can be handled through invoices or credit cards, guaranteeing that all rewards are meticulously tracked and accounted for, which boosts the overall effectiveness of your research endeavors. By optimizing participant management and fostering engagement, your team will be better equipped to extract meaningful insights from user interactions, ultimately leading to more informed product decisions. This structured approach not only enhances the research process but also helps build stronger relationships with participants, paving the way for future collaborations.

Media

Media

Integrations Supported

Amazon Transcribe
Dropbox
Google Cloud Platform
Microsoft 365
Microsoft Outlook
Ouriginal
PayPal
Wise
Zapier
Zoom

Integrations Supported

Amazon Transcribe
Dropbox
Google Cloud Platform
Microsoft 365
Microsoft Outlook
Ouriginal
PayPal
Wise
Zapier
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

€90 per credit
Free Trial Offered?
Free Version

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PingPong

Date Founded

2017

Company Location

United Kingdom

Company Website

www.hellopingpong.com

Company Facts

Organization Name

Ethnio

Date Founded

2011

Company Location

United States

Company Website

ethn.io

Categories and Features

Categories and Features

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