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What is PingPong?

PingPong simplifies your product research by linking you with users for interviews across the globe. Our Instant panel grants you access to a large network of tens of thousands of testers from various locations. Scheduling interviews is a breeze; just let us know when you’re available, and we’ll coordinate the sessions to align with your schedule. Say goodbye to the complications of software installations and video conferencing, as our platform offers integrated video calls—just log in when your interview begins. You can conveniently access all your research data in one place and easily share findings with your team. After each session, we ensure that testers promptly receive their compensation, freeing you from the burden of managing payments. User interviews and testing have reached unprecedented levels of simplicity. PingPong is tailored to meet all your remote UX research needs, from finding testers to handling payments seamlessly. You can explore an extensive database of over 130,000 potential research participants, enhancing both the efficiency and depth of your studies. With PingPong, you can dedicate more time to deriving actionable insights rather than getting bogged down by logistical concerns. This innovative platform ensures that your research process is not only streamlined but also highly effective, empowering you to achieve your objectives with ease.

What is GetWhy?

GetWhy stands out as a groundbreaking platform that harnesses the power of generative AI to convert research questions into actionable qualitative insights, delivering results on par with agency standards in just a few hours instead of the typical weeks. By beginning with a simple prompt, GetWhy's AI system designs and launches research projects, recruits participants from a vast global panel, conducts think-aloud interviews, and analyzes responses using transcription, sentiment analysis, and the synthesis of vital insights. The platform draws upon a rich knowledge base of over 250,000 qualitative sessions, allowing it to swiftly uncover quotes, trends, and themes with exceptional detail. This innovative tool enables teams to respond quickly, foster deep empathy, and execute strategies accurately across a variety of sectors, including research, concept development, messaging, and customer experience projects, thereby transforming insights into organized and scalable decision-making processes. Through the optimization of the research workflow, GetWhy significantly boosts organizations' capacity to swiftly adapt to evolving market needs, ensuring they remain competitive in a fast-paced environment. Moreover, the platform's ability to provide high-quality insights at an unprecedented speed positions it as a vital resource for any organization looking to enhance its understanding of consumer behavior.

Media

Media

Integrations Supported

Amazon Transcribe
Dropbox
Google Cloud Platform
Microsoft 365
Ouriginal
PayPal
Wise
Zapier

Integrations Supported

Amazon Transcribe
Dropbox
Google Cloud Platform
Microsoft 365
Ouriginal
PayPal
Wise
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

€90 per credit
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PingPong

Date Founded

2017

Company Location

United Kingdom

Company Website

www.hellopingpong.com

Company Facts

Organization Name

GetWhy

Date Founded

2018

Company Location

Denmark

Company Website

www.getwhy.io

Categories and Features

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

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Popular Alternatives

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PingPong Global Solutions