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What is PingPong?

PingPong simplifies your product research by linking you with users for interviews across the globe. Our Instant panel grants you access to a large network of tens of thousands of testers from various locations. Scheduling interviews is a breeze; just let us know when you’re available, and we’ll coordinate the sessions to align with your schedule. Say goodbye to the complications of software installations and video conferencing, as our platform offers integrated video calls—just log in when your interview begins. You can conveniently access all your research data in one place and easily share findings with your team. After each session, we ensure that testers promptly receive their compensation, freeing you from the burden of managing payments. User interviews and testing have reached unprecedented levels of simplicity. PingPong is tailored to meet all your remote UX research needs, from finding testers to handling payments seamlessly. You can explore an extensive database of over 130,000 potential research participants, enhancing both the efficiency and depth of your studies. With PingPong, you can dedicate more time to deriving actionable insights rather than getting bogged down by logistical concerns. This innovative platform ensures that your research process is not only streamlined but also highly effective, empowering you to achieve your objectives with ease.

What is Great Question?

Great Question serves as a valuable tool for researchers, designers, product managers, and marketers, enabling them to assemble panels, arrange interviews, disseminate insights, and distribute incentives efficiently. Users can effortlessly cultivate a network of customers willing to provide answers to their critical questions. To ensure the best fit, one can import, invite, and filter participants with ease. Our research calendar is designed to streamline the scheduling of interviews or facilitate data integration. Within minutes, prototype tests and surveys can be initiated, allowing for rapid feedback collection. By utilizing tags, clips, highlights, and results, you have the ability to convert survey outcomes and interviews into easily digestible reports. Sharing your findings with a broader audience becomes a simple task. To genuinely grasp the needs of your customers and obtain their feedback on your initiatives, it is crucial to create something extraordinary. Many companies today lack the necessary systems and processes to incorporate customer research into their core decision-making framework. Our team, though small, comprises a dynamic group of product managers, engineers, entrepreneurs, and designers dedicated to enhancing this experience. Together, we aim to bridge the gap between customer insights and impactful business strategies.

Media

Media

Integrations Supported

Microsoft 365
Zapier
Amazon Transcribe
Auth0
Brex
Draft
Google
Google Calendar
Google Cloud Platform
Google Meet
HoneyBook
Linktree
Ouriginal
PayPal
Salesforce
Segment EDI Platform
Slack
Tremendous
Wise
Zoom

Integrations Supported

Microsoft 365
Zapier
Amazon Transcribe
Auth0
Brex
Draft
Google
Google Calendar
Google Cloud Platform
Google Meet
HoneyBook
Linktree
Ouriginal
PayPal
Salesforce
Segment EDI Platform
Slack
Tremendous
Wise
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

€90 per credit
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PingPong

Date Founded

2017

Company Location

United Kingdom

Company Website

www.hellopingpong.com

Company Facts

Organization Name

Great Question

Company Location

United States

Company Website

greatquestion.co

Categories and Features

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Prototyping

Animation
Collaboration
Drag & Drop
Software Prototyping
Templates
UI Prototyping
UX Prototyping
Usability Testing
Version Control

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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