Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Podium Reviews & Ratings
    2,128 Ratings
  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,022 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,206 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,641 Ratings
    Company Website
  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Seobility Reviews & Ratings
    471 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    3,206 Ratings
    Company Website
  • Visual Visitor Reviews & Ratings
    250 Ratings
    Company Website
  • INTOO Reviews & Ratings
    243 Ratings
    Company Website

What is Pivony?

Consumer behaviors and the individuals behind them have experienced unprecedented shifts in recent times, leading to the creation of Pivony as a direct response to the global pandemic. It is essential to thoroughly analyze the support inquiries from your users instead of merely offering generic responses. By utilizing AI-driven technology, you can identify specific user segments that exhibit similar concerns, challenges, or suggestions. Pivony aids in deciphering the enormous amounts of conversational and text-based data across diverse platforms where consumers vocalize their authentic opinions. Gaining insights from this data more rapidly than your competitors can provide a significant edge in the marketplace. Pivony methodically examines the platforms that matter to you, drawing out insights regarding your customers' discussions about your brand, products, and services. Additionally, with its sophisticated AI capabilities, Pivony organizes users engaged in dialogues about particular topics, allowing you to connect with your target audience seamlessly and efficiently. This innovative tool not only deepens your understanding of customer sentiment but also strengthens your overall business strategy. As a result, leveraging Pivony can lead to more informed decision-making and enhanced customer engagement.

What is Crisp?

Crisp is a pioneering company focused on Social Media Safety and crisis monitoring. Renowned for its cutting-edge technology, it is entrusted by leading global brands for the rapid and precise detection of significant issues and crises. Established in 2005 by Adam Hildreth, who has a background in online gaming and social media, the firm initially aimed to protect children and teens from online dangers such as abuse, cyberbullying, and sexual exploitation within gaming and social media platforms. As the landscape of social media evolved and businesses began to use these platforms for customer interaction, Crisp broadened its offerings to help brands navigate potential risks associated with their online presence. Serving a wide array of industries, including luxury goods, media, pharmaceuticals, and fast-moving consumer goods, Crisp safeguards over $4.5 trillion in market capitalizations for its clients. By providing ongoing surveillance of social media and the internet, Crisp guarantees that brands receive prompt alerts regarding any emerging threats. Their all-encompassing strategy for safety and crisis management not only protects companies but also bolsters their reputation amidst an increasingly complex digital environment. In doing so, Crisp highlights the importance of proactive measures in today’s interconnected world.

Media

Media

Integrations Supported

Amazon
Facebook
Google Sheets
Trello
UserVitals
YouTube
Zendesk

Integrations Supported

Amazon
Facebook
Google Sheets
Trello
UserVitals
YouTube
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pivony

Date Founded

2020

Company Location

United States

Company Website

pivony.com

Company Facts

Organization Name

Crisp

Date Founded

2005

Company Location

United Kingdom

Company Website

www.crispthinking.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Popular Alternatives

Popular Alternatives

Areto Reviews & Ratings

Areto

Areto Labs
Eyesover Reviews & Ratings

Eyesover

Eyesover Technologies