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What is PlanXpand?

PlanXpand™ is a cutting-edge transaction processing engine crafted by Acero, designed to support all products tailored for health benefits administrators. This innovative system empowers clients to adopt Acero’s solutions either in full or incrementally, providing them with the versatility to fit their unique operational needs. In addition to choosing from a comprehensive selection of standard products, administrators are encouraged to leverage PlanXpand™ to develop customized solutions that enhance their existing system functionalities. Acero stands out with its distinctive, integrated offerings that utilize a Service-Oriented Architecture, allowing health benefits administrators and insurers to seamlessly expand their current adjudication platforms with added features and capabilities. The sophisticated design and engineering behind our solutions enable real-time adjudication for all types of claims, which directly interfaces with the core claims system, enhancing processing accuracy, boosting customer satisfaction, and minimizing the need for claims adjustments. This remarkable adaptability and meticulous precision in claims processing not only enhances operational efficiency but also reinforces Acero’s position as a frontrunner in the health benefits administration industry. Ultimately, our commitment to innovation ensures that clients can navigate the complexities of health benefits management with confidence and ease.

What is Service Center?

Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.

Media

Media

Integrations Supported

Integrations Supported

Accord eHR
Apollo PT Practice Management Software
Arya EHR
Attune Practice Management
BellMedex
ChiroFusion
ChiroHD
ChiroTouch
Claimat EMR
Clarity Practice Management
CounSol.com
EHR 24/7®
HENO
Healthie
Kalix
NextGen Healthcare EHR
PointClickCare
Practice Fusion
Unified Practice
Welligent EHR

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$0
* While Service Center is free to start, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

Acero Health Technologies

Company Location

United States

Company Website

acerohealth.com

Company Facts

Organization Name

Office Ally

Date Founded

2000

Company Location

United States

Company Website

cms.officeally.com/lp/service-center

Categories and Features

Categories and Features

Claims Processing

Claim Resolution Tracking
Co-Pay & Deductible Tracking
Electronic Claims
Paper-Based Claims
Payor Management

EDI

Not specified

Healthcare

Not specified

Hospital Management

Not specified

Medical Billing

Claims Processing
Claims Scrubbing
Patient Eligibility Checks
Remittance Advice

Prior Authorization

Not specified

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Payment Processing

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