Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • Twilio Messaging Reviews & Ratings
    1,016 Ratings
    Company Website
  • kama DEI Reviews & Ratings
    8 Ratings
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    8,428 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    3 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,976 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • Convoso Reviews & Ratings
    674 Ratings
    Company Website

What is Plantt?

Outstanding customer support is crucial for achieving success in any business. Plantt identifies inefficiencies within your customer experience processes and utilizes AI technology to optimize and improve them. It allows you to address customer inquiries in real time, identify potential obstacles, and gain valuable insights that can shape your business strategies effectively. With the help of AI Assistants, you can effortlessly tag, route, and respond to customer queries within seconds, meeting their expectations without the need for complex decision trees or technical intervention from engineers. Tailored for professionals engaged with customers, Plantt can be easily adopted by any team member with minimal effort. Furthermore, Plantt integrates seamlessly with most popular platforms, enhancing your ability to interact with customers right away. This capability empowers you to dedicate more time to your customers and less to navigating technical challenges, ultimately enriching the overall customer experience. Additionally, by streamlining these processes, Plantt helps foster stronger relationships between your team and clients.

What is Amazon Rufus?

Rufus serves as an AI-powered shopping assistant embedded within the Amazon Shopping app and the Amazon.com website, designed to aid customers in making informed purchasing decisions by addressing a variety of shopping-related questions. Users can connect with Rufus effortlessly through a specific icon or button, which allows them to inquire about product details, obtain side-by-side comparisons, and receive personalized recommendations that enrich their shopping experience. Drawing on a wealth of data from Amazon's extensive product catalog, customer reviews, community Q&A, and various online resources, Rufus delivers comprehensive and prompt responses to queries. Additionally, the assistant boasts features like price history tracking, permitting users to review price changes of products over time, thus enabling them to uncover genuine deals during sales events. By aiming to foster an engaging shopping environment, Rufus not only conserves users' time but also empowers them to make better-informed purchasing decisions. Furthermore, this innovative tool serves as a testament to Amazon's dedication to harnessing technology to enhance customer satisfaction and simplify the online shopping experience while continually evolving to meet user needs. Overall, Rufus stands out as a prime example of how technology can transform traditional shopping into a more efficient and enjoyable process.

Media

Media

Integrations Supported

Aircall
Amazon
Amazon Business
Azoma
Freshdesk
Genesys Cloud CX
Help Scout
Helpshift
Intercom
Kustomer
LiveChat
Profound
Salesforce
Zendesk

Integrations Supported

Aircall
Amazon
Amazon Business
Azoma
Freshdesk
Genesys Cloud CX
Help Scout
Helpshift
Intercom
Kustomer
LiveChat
Profound
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Plantt

Date Founded

2019

Company Location

Israel

Company Website

www.plantt.io

Company Facts

Organization Name

Amazon Rufus

Date Founded

1994

Company Location

United States

Company Website

www.amazon.com/Rufus/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Popular Alternatives

e-bot7 Reviews & Ratings

e-bot7

e-bot7 GmbH

Popular Alternatives

Botsonic Reviews & Ratings

Botsonic

Writesonic