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What is Pluspoint?

Pluspoint is a comprehensive platform designed to enhance the customer experience and manage the reputation of businesses operating in multiple locations. It offers a variety of tools for managing listings, reviews, customer feedback, and social media interactions, which helps businesses attract, convert, and retain customers effectively. With features like omnichannel messaging, automated review responses, and campaign management, Pluspoint enables companies to boost their online visibility, cultivate customer relationships, and optimize their marketing efforts. This platform is especially beneficial for industries such as automotive, healthcare, real estate, retail, and hospitality, making it an adaptable choice for a range of business requirements. By adopting Pluspoint, organizations can ensure they remain responsive to the changing environment of customer expectations and market trends, thereby positioning themselves for sustained success. Additionally, the platform's robust analytics provide valuable insights, allowing businesses to make informed decisions that enhance their overall performance.

What is Partoo?

By collaborating, we can significantly elevate your online visibility and reputation, ultimately attracting more customers to your establishments! We will simplify the process of sharing information about your business across vital directories, GPS systems, search engines, social media platforms, and review sites. Gather all the feedback from platforms such as Google, Facebook, and TripAdvisor in one easy-to-access location. Consistently produce reports, analyze the data, and interact with customer feedback through a unified platform. Encourage satisfied customers to leave glowing reviews on your Google Business Profile. Enhance your website by adding a store locator feature and dedicated pages for each of your locations. Ensure that your points of sale are easily discoverable in search results relevant to your industry. Centralize the messages you receive on your Google Business Profile, allowing for seamless responses from both local and central teams. Together, we can greatly improve your online presence, leading to an enhanced e-reputation and increased foot traffic to your locations! Furthermore, building a robust online presence will facilitate not just the acquisition of new customers, but also the establishment of enduring relationships with them over time.

Media

Media

Integrations Supported

Facebook
Google Business Profile
Instagram
Tripadvisor
Axis LMS
Bing
Factual Data
Google Assistant
Google Cloud Platform
Google Maps
HERE
ProspectIn
Uber
Waze

Integrations Supported

Facebook
Google Business Profile
Instagram
Tripadvisor
Axis LMS
Bing
Factual Data
Google Assistant
Google Cloud Platform
Google Maps
HERE
ProspectIn
Uber
Waze

API Availability

Has API

API Availability

Has API

Pricing Information

$39/location/month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Pluspoint

Date Founded

2021

Company Location

United States

Company Website

www.pluspoint.io

Company Facts

Organization Name

Partoo

Company Location

France

Company Website

www.partoo.co/en/enterprise

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SEO

A/B Testing
Artificial Intelligence (AI)
Auditing
Competitor Analysis
Content Management
Dashboard
Google Analytics Integration
Keyword Research Tools
Keyword Tracking
Link Management
Localization
Mobile Search Tracking
Rank Tracking
Revenue Management
User Management

Store Locator

Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label

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