Help Lightning Reviews & Ratings

Help Lightning

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Plutomen Assist?

Elevate the skill set and industry knowledge of your frontline workforce with captivating augmented reality (AR) training solutions. By offering engaging training sessions that can be accessed from virtually any location, you eliminate barriers such as distance and connectivity challenges. Transition away from conventional printed manuals and leverage AR technology to provide an enriching learning experience for your frontline team! Plutomen Assist emerges as a leading AR training platform that enables industry professionals to design their own training programs. With its innovative step-by-step interactive instructions presented directly in the employee's field of vision, this solution significantly reduces the burden of tasks while facilitating self-guided processes for assembly, manufacturing, and quality control. This method not only enhances immersive learning but also empowers seasoned industry experts to pass on critical augmented reality training to new hires, effectively accelerating their onboarding process and achieving remarkable results. Additionally, it allows retiring professionals to transfer their invaluable knowledge to younger workers, addressing the pressing need for skilled talent in the industry. In this way, organizations can promote a smooth exchange of expertise while cultivating a more skilled and capable workforce ready to meet future challenges. Ultimately, investing in AR training solutions paves the way for a future-proof and resilient organization.

What is Help Lightning?

Help Lightning is a company that provides a software-as-a-service (SaaS) platform focusing on remote visual assistance. We deliver cutting-edge video collaboration solutions that enable specialists from various organizations to connect and assist individuals globally, regardless of location. Our innovative cloud-based platform integrates augmented reality capabilities such as combining two video feeds and adding 3D annotations to enhance real-time communication and tackle complex challenges effectively. Help Lightning is utilized for a range of applications, including the installation, inspection, training, servicing, and repair of intricate equipment and products. Clients experience immediate enhancements in performance metrics with Help Lightning, such as improved first-time fix rates and a reduction in the need for service calls. Additionally, our solutions lead to greater workforce efficiency and heightened customer satisfaction. Improvements in service revenue and profit margins are also notable benefits. Reach out to us for further details on how we can assist your business today.

Media

Media

Integrations Supported

Plutomen Connect
Plutomen Workflow

Integrations Supported

Genesys Cloud CX
IFS Field Service Management
Salesforce

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Plutomen

Date Founded

2016

Company Location

India

Company Website

pluto-men.com/product/assist/

Company Facts

Organization Name

Help Lightning

Date Founded

2016

Company Location

United States

Company Website

helplightning.com

Categories and Features

AR Training

Not specified

Industrial AR

Not specified

Categories and Features

AR Training

Not specified

Augmented Reality

Content Creation
Cross-Device Publishing
For Sales
For Training / Education
Usage Tracking / Analytics

Collaboration

Brainstorming
Document Management
Video Conferencing

Industrial AR

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Video Support

Not specified

Remote Work

Collaboration
Remote Support
Screen Sharing
Video Chat

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