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What is Plutomen Connect?

Plutomen Connect is an innovative remote visual assistance platform aimed at empowering frontline workers by streamlining the sharing of knowledge and facilitating effective problem-solving through high-definition video streaming. With a straightforward click, specialists can remotely diagnose technical issues and provide swift solutions. The inclusion of smart glasses, like RealWear, greatly enhances the remote assistance experience, allowing frontline personnel to engage in hands-free collaboration and troubleshooting. Users gain access to real-time visual support for routine maintenance, repair, and operations (MRO) through augmented reality overlays on images and videos, complemented by features such as a secure chat option, valuable analytics, and an administrative dashboard that houses detailed digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Furthermore, this adaptable solution integrates seamlessly with various industry-grade smart glasses and is compatible with web browsers, as well as Android and iOS devices, ensuring that all team members can easily access the platform. Ultimately, Plutomen Connect not only enhances communication but also significantly boosts operational efficiency, equipping teams with essential tools for success in their responsibilities while fostering a culture of collaboration and continuous improvement. This comprehensive approach ensures that organizations can quickly adapt to challenges and maintain high productivity levels in their operations.

What is ADTANCE Smart Service?

ADTANCE Smart Service is a cutting-edge platform that revolutionizes Service 4.0 by tailoring digital solutions to fit your specific needs and capabilities. With its modular and scalable design, you have the flexibility to book individual components whenever necessary, ensuring immediate availability. Furthermore, all previously generated and stored information across the various modules can be effortlessly exported through an interface for further use. This platform empowers your service personnel by providing quick and easy access to crucial data and tools on any device, whether it be smart glasses, smartphones, tablets, or computers. ADTANCE Smart Service encompasses a wide range of modules, including advanced document management systems, digital inspections, remote assistance, and predictive maintenance, making it a versatile choice for enhancing service efficiency. In addition, its user-friendly interface ensures that even those with limited technical expertise can navigate the system with ease.

Media

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Media

Integrations Supported

Plutomen Assist
Plutomen Workflow

Integrations Supported

Proalpha
SAGE
SAP HANA
SAP HANA Cloud
Salesforce
Zendesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

20€/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Plutomen Technologies

Date Founded

2016

Company Location

India

Company Website

pluto-men.com

Company Facts

Organization Name

ADTANCE GmbH & Co. KG

Date Founded

2015

Company Location

Germany

Company Website

www.adtance.com

Categories and Features

Augmented Reality

Not specified

Industrial AR

Not specified

Remote Video Support

Not specified

Categories and Features

Customer Service

Alerts / Escalation
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Virtual Assistant
Workflow Management

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