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What is Pointee?

Pointee operates as an advanced automation management platform driven by artificial intelligence, designed to enhance the governance, management, and efficiency of Robotic Process Automation (RPA) initiatives. It offers features like dynamic orchestration, predictive analytics, and automated reporting, combined with real-time monitoring, which empower organizations to scale their automation initiatives effectively. With Pointee, a single RPA developer can manage up to 20 bots, potentially increasing automation value by more than 30% annually. The platform frees Centers of Excellence (COE) teams from mundane support and maintenance tasks, allowing them to focus on developing innovative solutions. Furthermore, business stakeholders gain improved visibility and insights into process performance, which helps in minimizing costs per bot and ensures better adherence to service level agreements. This strategic methodology allows leadership to maximize the return on investment in automation through performance metrics that ensure efficient resource allocation. By promoting a culture of continuous improvement and operational efficiency, Pointee not only enhances RPA projects but also encourages organizations to stay ahead in the competitive landscape. Ultimately, it serves as a catalyst for transformative change within businesses aiming to leverage automation for growth.

What is AgentC?

The AI Development platform by Celonis equips companies with the tools to develop and deploy powerful AI copilots, assistants, and agents that are intricately connected to a digital representation of their operational workflows. These Process Copilots serve as generative AI chatbots designed for specific situations, providing quick insights into operational processes through a user-friendly chat interface. They are capable of addressing urgent questions related to performance metrics and procedures, generating visual data representations such as graphs and tables, and identifying potential improvements in key performance indicators. This approach allows businesses to effectively enhance their understanding of processes, leading to better decision-making and improved operational efficiency. Users can take advantage of the annotation builder feature, which organizes information from diverse sources such as emails, service tickets, and other unstructured text formats, utilizing generative AI to uncover valuable process insights. For example, it can systematically categorize customer service requests and assess risks linked to material transfers across facilities, enabling AI assistants to provide actionable suggestions for evaluation and approval. Through this innovative framework, organizations can drastically change their interaction with operational data, rendering it more accessible and actionable than it has ever been before, ultimately fostering a culture of data-driven decision-making. By leveraging these advanced tools, businesses can continuously adapt and refine their strategies for sustained growth and success.