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What is PoliteMail?

The importance of Outlook email intelligence outweighs the challenges of information overload. Corporate communicators leverage PoliteMail to assess and enhance their email broadcasts to staff members. This software integrates email analytics and responsive HTML design within Microsoft Outlook and Exchange, while also providing tools for effective list management. With PoliteMail, crafting professional and easily readable corporate communications becomes a straightforward task. Additionally, its sophisticated analytics offer insights into employee engagement by revealing which emails are read, along with essential metrics that aid in refining future communications. By utilizing these features, organizations can significantly boost the effectiveness of their internal messaging strategies.

What is GrowthDot Email Tracking?

Easily monitor your email interactions with the Email Tracking feature for Zendesk. This tool offers comprehensive read receipts detailing the precise date and time each email is opened, providing you with assurance that it has successfully reached the intended recipient. Additionally, you can keep track of how many times each email sent through Zendesk support has been viewed, along with the dates of the first and last access. The functionality extends to tracking clicks on links within the Zendesk emails as well. To improve your responsiveness, you might want to activate desktop notifications, which will alert you promptly about significant Zendesk email activities. By enabling these notifications, you will be instantly updated when an email is opened, allowing you to engage with customers at optimal times. This proactive strategy can facilitate quicker resolutions of tickets and enhance overall customer satisfaction. If you find the notifications unnecessary at any point, you have the flexibility to turn them off. Overall, this feature streamlines communication and fosters more effective customer relationships.

Media

Media

No images available

Integrations Supported

Microsoft 365
Microsoft Outlook
Zendesk

Integrations Supported

Microsoft 365
Microsoft Outlook
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2/agent/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PoliteMail Software

Date Founded

2006

Company Location

United States

Company Website

www.politemail.com

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Categories and Features

Email Tracking

A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management

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